We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites Rochester: Traveler Reviews

2.5 of 5
4323 Highway 52 N.W. Frontage Rd., Rochester, MN 55901-4154
Hotel amenities
Country Inn & Suites Rochester
Ranked #28 of 51 hotels in Rochester
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Travelocity Venere.com Hotwire.com
and 4 more sites!
Traveler Reviews
Room Prices
Write a Review

47 reviews from our community

    Trip type
Traveler rating
    19
    13
    8
    1
    6
Date Rating
Decatur
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Very Accommodating Staff with Comfortable Rooms”
5 of 5 stars Reviewed July 26, 2012

We found this motel to have a very accommodating staff, they were professional, willing to please and always a sincere smile. The breakfast was excellent, they replenished the breakfast serving area until after the announced stopping time not to run out of an item. Cookies were always in the cookie jar and fruit was always at the check-in desk along with the coffee. I rated them excellent even though of wear on the carpet but I can accept that and the rooms were clean. I used the shuttle service to Mayo Clinic and I found this free service saved me $11.00 parking fee.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Davidjackson1949 about Country Inn & Suites Rochester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cable, Wisconsin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“"You Don't Always Pay For What You Get" "It's What You DON'T Get"”
2 of 5 stars Reviewed July 6, 2012

I admit that when Price Line had a deal going with this hotel chain I thought I got a great deal. The hotel looks nice on the outside, though the inside lobby area is small and it doesn't look like a 3 star hotel. I went to my room and it was a smaller room than any 3 star I'd been in, the same with the bathroom. I gave it my white glove test and it didn't pass. There was dust in quite a few places....maybe I'm weird but when I find this stuff and mold growing in the tile in the bathroom I always wonder if the toilet seat has been sanitized. The pool was near the lobby though I don't think there was room for another person in there. Kids were running around everywhere though by 10 it was nice and quiet.
I talked to the staff that was on duty all 3 shifts and all of them were indifferent and definitely not people persons. There was a restaurant within a block and some drive throughs fairly close but were not to any of my liking. I always like to stay at a place where a restaurant is in the place or a short walk away.
With all said and done it didn't matter that I got a great deal, but I've stayed at MOST 2 Star motels that are nicer, larger rooms, and staff's that are people persons. When the staff isn't nice it just puts a sour note on the whole deal. "It's not even worth half the price"

Room Tip: The motel is far enough from the freeway so the road noise isn't loud. I would just ask not to...
See more room tips
  • Stayed April 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by John F for Rochester
Ask John F about Country Inn & Suites Rochester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Country Inn & Suites Rochester, responded to this review
July 9, 2012
Dear John,

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you encountered with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.


Sincerely,

Hana Anderson
Assistant General Manager
Country Inn & Suites Rochester
5072853335
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
“Just average.”
3 of 5 stars Reviewed June 12, 2012

We stayed in a two room suite and it was arranged strangely - sort of a long room. Things were well-worn and there was water damage on the ceiling. We were not next to the pool but could still hear all the noises from kids playing in the pool area. And the lights outside disrupted our sleep. The people were helpful about checking us in but it was really just an average hotel. If you're going to Mayo, you might look for the new Holiday Inn on Broadway. The Country Inns is a bit of a trek to Mayo.

Room Tip: Ask for a room away from the street and pool.
See more room tips
  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Arielf3773 about Country Inn & Suites Rochester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites Rochester, responded to this review
June 22, 2012
Thank you for taking the time to post your feedback. I don’t believe this review is for the correct hotel. The Rochester Country Inn and Suites...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Council Bluffs, Iowa
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“We found medication on our room floor”
1 of 5 stars Reviewed June 5, 2012

I have reviewed this hotel in the past, and it has been a good choice for the money. This stay was significantly worse than any other stay. Upon check-in, we were informed that a company was steam cleaning the entire hotel. The lobby smelled quite strongly of whatever chemical used to clean and was very unpleasant. Due to allergies, I requested our room not be cleaned until after our stay. We thought our room was relatively clean. The next morning we left for a trip to Minneapolis. Upon our return eight hours later, our room had not been cleaned, but the blankets were thrown over the top of the beds. No trash was emptied, the bathroom was not clean, the sheets were not even straightened. On top of it all, we found medication that did not belong to us on the floor of our room near the bathroom. This is quite disturbing since we have a small child. I informed the front desk of the medication and the general state of our room. The front desk offered us a new room, but the new room had been cleaned that day. The carpet was still very wet, so the room was quite humid and smelled strongly. We asked to not stay in that room. Our PTAC unit did not efficiency cool the room and was very loud. When I talked to the front desk the next morning about this, the lady was very dismissive of my problems and offered no solution. I tried to contact corporate when we arrived home on Monday (Memorial Day) and to-date have received no response. I would not stay at this property given the lack of cleanliness and response to my issues.

Room Tip: Stay someplace else.
See more room tips
  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by amyjosephine for Rochester
Ask amyjosephine about Country Inn & Suites Rochester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester C, Manager at Country Inn & Suites Rochester, responded to this review
June 8, 2012
Thank you for bringing these issues to our attention. It is very important for the hotel to receive feedback in order to improve the guests overall experience. I also want to apologize for the issues you dealt with and I am sorry that we did not get a chance to speak during your stay with us.

The items found in your room are unacceptable and we have addressed them with our housekeeping team. I have also discussed the issues with the front desk staff and have made sure that the communication with housekeeping, as well as the carpet cleaners, is very prompt and clearly understood. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to improve our operations in the hope you do stay at our property again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eden Prairie, Minnesota
1 review
“Needed one night but they wouldn't book it”
1 of 5 stars Reviewed May 15, 2012

I called to book one Saturday night stay. They said ok, it would be $129 + tax. She put me on hold to start the booking process. When she came on the line, she indicated she was required to book a minimum of 2 nights for that weekend at $116+ tax a night. One night was not available. When I questioned her why 10 minutes ago one night was available and now it's not, she said didn't know why but the computer wouldn't let her book just 1 night. Confused by this, I hung up and called Comfort Inn on Brandel Rd. I was able to book one night at $90+ tax. Call Comfort Inn on Brandel at 507.289.3344

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask KK K about Country Inn & Suites Rochester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester C, Manager at Country Inn & Suites Rochester, responded to this review
May 25, 2012
Thank you for bringing this issue to our attention. I apologize our front desk staff was not made aware prior to your call that we had a two night minimum stay that weekend due to a special event. We have taken steps to be sure our front desk staff members are fully informed of any restrictions we may have to avoid situations like this in the future. We hope you give us a chance to make things right and try the Country Inn & Suites Rochester again next time you find yourself in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Country Inn & Suites Rochester
Enter dates 1 night 2 nights
 
Hampton Inn & Suites Rochester - North
Great value on a similar hotel
Rochester, MN
4.5 of 5 stars 160 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Rochester
Trendy
DoubleTree by Hilton Rochester / Mayo Clinic Area
DoubleTree by Hilton Rochester /... 4.5 of 5 stars 193 reviews
Luxury
TownePlace Suites Rochester
TownePlace Suites Rochester 4.5 of 5 stars 70 reviews
Good for business
Kahler Grand Hotel
Kahler Grand Hotel 3.5 of 5 stars 481 reviews
Great value
GuestHouse International Inn & Suites Rochester
GuestHouse International Inn & S... 4.0 of 5 stars 72 reviews
Show Prices ABS:HotelCheckRates-d90480?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d95836?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d90482?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d141981?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Rochester hotels
Country Inn & Suites Rochester S... 4.0 of 5 stars 52 reviews Comfort Suites Rochester 4.5 of 5 stars 77 reviews Hampton Inn & Suites Rochester -... 4.5 of 5 stars 160 reviews Comfort Inn Rochester 3.5 of 5 stars 21 reviews
Show Prices ABS:HotelCheckRates-d227679?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1175016?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1466518?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d227677?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 51 hotels in Rochester, ranked by popularity

Been to Country Inn & Suites Rochester? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Country Inn & Suites Rochester

Also Known As:
Country Inn & Suites Rochester Hotel
Country Inn And Suites Rochester
Country Inn & Suites Rochester Hotel Rochester
Country Inn Rochester
Rochester Country Inn
Address: 4323 Highway 52 N.W. Frontage Rd., Rochester, MN 55901-4154
Region: United States > Minnesota > Rochester
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotels in Rochester
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Venere, Hotwire, Priceline, Expedia, Agoda and Hotels.com so you can book your Country Inn & Suites Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Country Inn & Suites Rochester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Country Inn & Suites Rochester
Enter dates & see best prices* (from Travelocity, Venere.com, Hotwire.com, and 4 more)
Enter dates 1 night 2 nights
Show Prices