We had emailed the hotel beforehand to get directions and parking info. The staff that emailed back gave perfect directions and tips for parking. It does cost $12/night for parking; just bring your ticket to the front desk and they'll give you a different one. That way you can come and go out of the lot as many times as you need to without paying individually each time. Park as close to the ramp exit on the second floor (east side). Not that it's a big deal, but if you park on the second level closest to the elevators and skyway, you'll have to go up to third level of the ramp before being able to come back down when leaving. I bet that makes no sense at all, but you'll understand once you see it. Second floor is where you enter the hotel and where the registration desk is. Hotel staff were friendly and put up with a huge group of us (14 yr old JO volleyball team and families). Rooms were nice and clean. Lots of pillows. Decent sized fridge and a microwave in our room. Pool was so-so. The girls said it was cold. It's just a small rectangle. No hottub; which was disappointing to the adults and girls. We didn't try the sauna or the on-site bar. Maybe it's a restaurant too; not sure. Because we were a big group, our coach emailed the hotel to make the reservations and we were told there was continental breakfast. Not sure what the deal was, but when we got there, the staff said "no, we don't serve breakfast". Hmmmm...... some sort of mix-up I guess but they did accomodate and serve us breakfast both mornings and we got to pick the time so that we would make our volleyball matches on time. Very nice of them!!! And even a sign welcoming us to breakfast each morning :)

The location is convenient but after staying there I would stay at the double tree that connects to it. It is old and outdated. If you are lucky you may get a room that does not have internet or enough space to walk between the bed and TV.
The only upside to this hotel is that they give you drink coupons upon check in.

We spent one night here in a basic room, the bed was large and comfortable. The room was a little small and claustrophobic though this may be an exception because we backed up to the private elevator. Everything was clean. Wifi worked well. Staff was pleasant and helpful.
The skyway to May clinic was handy but dont expect the trip between there and the hotel to be short, the walk took about twenty minutes with alof of foot traffic from other people and it is quite a busy place. There is a caribou in between which is handy as well:)

Wonderful desk staff, nice bar and friendly service. Food adequate with fair prices. Large rooms with comfortable mattresses. Bathroom a bit small by useable. Convenient parking. Elevators are quiet with central vending and ice station. Room rates very competitive with neighboring hotels. Book online for best rate.