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BEST WESTERN Rivertown Inn & Suites: Traveler Reviews

752 Withers Harbor Drive, Red Wing, MN 55066-2089
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BEST WESTERN Rivertown Inn & Suites
Ranked #1 of 9 hotels in Red Wing
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35 reviews from our community

    Trip type
Traveler rating
    14
    9
    5
    3
    4
Date Rating
Janesville, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Stop”
5 of 5 stars Reviewed September 15, 2012

Room was very nice, clean, temperature was manageable, and comfortable. Bed and pillows were nice. I asked for a recommendation for a sports bar nearby and was directed to Bierstube Bowl & Grill. Food was terrific, atmosphere is good and right around the corner from hotel. Very convenient.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask D W about BEST WESTERN Rivertown Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFD, General Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review
October 25, 2012
My staff and I are very happy that we had part in making your time in Red Wing a memorable one.


Vance A. Stemen
General Manager
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Astoria, Oregon
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Comfortable and friendly.”
5 of 5 stars Reviewed September 10, 2012 via mobile

Been on road a week. Nicest stay yet. Laurie at front desk was a fount of local information. Very comfortable bed. Hot breakfast. Large room with nice tv. We would stay here again. Nice pool with swim through from inside to outside. Restaurant next door.







  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Angelfish50 about BEST WESTERN Rivertown Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Ashby, West Virginia
1 review
“Home away from Home”
5 of 5 stars Reviewed September 8, 2012

My husband has stayed at this hotel for about 4 months at a time, going on 3 years now, while working in the area. The owners are more than accommodating. The rooms are clean as well as the rest of the hotel. It is centrally located to many other businesses. He has never been disappointed by the service or the staff.
Linda B, just to be fair you booked it online through Priceline for dirt cheap and put 6 people ( not children) in your room... You were trying to get something for nothing, in my book that is stealing. Then when you didn't get your own way, you got on here to make them look bad. You are not being fair, you neglecting to tell the public the truth....

Room Tip: Call ahead with special needs
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Neborho about BEST WESTERN Rivertown Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Michael, Minnesota, United States
1 review
1 helpful vote 1 helpful vote
“Poor service...not worth the $$”
1 of 5 stars Reviewed August 29, 2012

We stayed here through Priceline. They put us into a room that smelled terrible and when asked to switch they said they were booked...but there were maybe a few cars in the parking lot. We were with our kids...so our room had a queen bed and a sofa couch. The guy at the front desk told us we can use that for the kids. So, we asked for bedding but were charged $10 for it! Who does that? The customer service was not good at all...would not recommend this place to anyone!

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Lindy B about BEST WESTERN Rivertown Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFD, Director of Sales at BEST WESTERN Rivertown Inn & Suites, responded to this review
September 17, 2012
Dear Lindy:

I am very sorry that your expectations were not met and for the ill effect that it had on your stay at our hotel.

We strive to work with all of our outside source partners to ensure communications are in place to meet the needs of our guests. We will look into the issues you have brought to our attention and review our policies and the communications. I would like to assure you that your comments are greatly appreciated.

It is my hope that you will accept our apology. Our goal is that each stay is given our best effort. When we do not meet the needs of our guests we must step back and take a look and make neccessary adjustments.

Thank you for bringing this to our attention.

Kind regards,

Lori Hutton
Front Desk Manager/Group Sales Coordinator
BEST WESTERN Rivertown Inn and Suites
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Spring Valley, California, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Large, comfortable rooms”
3 of 5 stars Reviewed August 29, 2012

We stayed one night here en route to western MN. We had two queen beds plus a sofa, chair and sitting area. Small refrigerator was a bonus. We had small electrical problem in bath (plugged in my night light and bulb exploded!). However, management responded quickly to reset circuit breaker and restore power to bath. Overall, very comfortable stay. I would stay here again.

Room Tip: I would recommend that first floor rooms be on the side away from the parking lot.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Sharon S about BEST WESTERN Rivertown Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Nichols Inn Red Wing
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Red Wing, MN
4 of 5 stars 32 Reviews
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Additional Information about BEST WESTERN Rivertown Inn & Suites

Also Known As:
Best Western Red Wing
Red Wing Best Western
Address: 752 Withers Harbor Drive, Red Wing, MN 55066-2089
Phone Number:
Region: United States > Minnesota > Red Wing
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Red Wing
Price Range: $
Official Description (provided by the hotel):
We are less than a mile from the Mississippi River and Historic Downtown Main Street. We are located just across the highway from the Historic Pottery Place District and next door to Perkins Restaurant and Bakery. We offer executive and deluxe leisure rooms, elegant luxury suites with whirlpool or specialty theme rooms. All rooms have refrigerator, microwave and coffee pots. With easy access off Hwy 61 we are close to a variety multi-use outdoor trails, a variety of water activities at the numerous local lakes and rivers and Treasure Island Casino. We offer high-speed Internet access, a daily enhanced complimentary continental breakfast, exercise facility, and an indoor/outdoor swim thru swimming pool. ... more   less 
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