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“"But that's the way we make it"” 2 of 5 stars
Review of Fiesta Mexicana

Fiesta Mexicana
2918 N Service Dr, Red Wing, MN 55066
(651) 385-8939
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Ranked #16 of 47 restaurants in Red Wing
Restaurant details
Lakeville, Minnesota
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“"But that's the way we make it"”
2 of 5 stars Reviewed March 21, 2012

Driving thru Red Wing MN after a day trip to the Eagle cam in Decorah IA and thought the Fiesta Mexicana looked inviting for dinner and there were quite a few cars in their lot for a Tuesday evening. The interior is very nicely decorated, very clean, and the menu extensive. We have traveled extensively and eaten at many Mexican establishments and are very familiar with Mexican menus a the preparation of most dishes.

My wife ordered a dish that began a trip down a slippery slope that could have been made into a film for customer service training. The waitress indicated she did not know what the dish was? and then later said "I should have warned you" The chicken dish can best be described as fresh chicken strips served in a red liquid base? My wife told the waitress it did not seem correct and the manager appeared, immediately stating " but that's the way we make it " My wife indicated she could not eat it with a fork because of the liquid nature of the meal! The manager left and returned with a spoon! My wife waited to see if they would ask her if she wanted something else. They didn't. At this point she did not feel like she could eat the meal and asked the waitress to remove it. When the waitress confirmed that we would be paying for it. a $9.50 meal, I asked for it to be placed in a soup take out container thinking we could salvage the chicken for the pets. When the Manager returned with it, he again repeated for the third or fourth time, " but that's the way we make it" .At this point, I asked him to take it away and remove it form the dinner bill. He mumbled about getting in trouble and begain his ,"but that's the way we make it." He seemingly relunctantly removed the charge. The waitress, while apologizing, said not to order it the next time. There will be no next time.

As to other comments regarding bland, I would agree, no matter how much of the table sauces or salt and pepper, I applied, I could not get any taste out of the tres enchiladas.

  • Visited March 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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45 reviews from our community

60% Recommend
    13
    14
    7
    9
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Blaine, Minnesota
Contributor
11 reviews 11 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Made from scratch food”
4 of 5 stars Reviewed March 16, 2012

The food is made from scratch and was good---I wish we would have ordered the fajitas! They looked so good as they passed our table to other diners. The fried ice cream is totally awesome!!!

Visited March 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota
Senior Contributor
45 reviews 45 reviews
31 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Is Bland in the Spanish Language?”
2 of 5 stars Reviewed February 29, 2012

Contrary to this review, this restaurant is one of the most successful restaurants in Red Wing, at least their parking lot is full most nights. My wife and I have visited this place many times over the years and always say we won't be back. The service is fast, perhaps too fast. I always feel I'm being rushed. The food is served on warmed plates, but because of lack of presentation, looks colorless and unappetizing. No matter which entry you choose from the menu, it tastes the same....bland. You can not even "doctor" it up with any sauces, hot or mild. They have none or at least they didn't in the past. It's been almost a year since our last visit. We prefer to prepare our own texmex food at home to be able to season it properly. As for their success I can only believe they are catering to mostly upper midwestern clientel who prefer mild or bland food. If this sounds like you, you just may like Fiesta Mexicana of Red Wing.

Visited March 2011
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Minneapolis
Senior Contributor
21 reviews 21 reviews
17 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“Great, not muy buena”
4 of 5 stars Reviewed February 24, 2012 via mobile

Margarita was good, food was great, service was poor. Food was hot and fast. $0.50 extra for our second cup of chips not cool. If we both order drinks and meals and dessert, don't charge me extra for chips.

    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Red Wing, Minnesota
Senior Contributor
32 reviews 32 reviews
18 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Favorite Friday Night Restaurant”
5 of 5 stars Reviewed February 4, 2012

Always busy but very good service. Large menu of Mexican selections as well as some American items. Food is always well prepared and served by friendly and attentive wait staff. Can't forget their excellent Margaritas!

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