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“Timeless luxury, great location on the river” 4 of 5 stars
Review of St. James Hotel

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St. James Hotel
406 Main Street, Red Wing, MN 55066   |  
Hotel amenities
Ranked #1 of 9 hotels in Red Wing
La Crosse, Wisconsin
Top Contributor
120 reviews 120 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
“Timeless luxury, great location on the river”
4 of 5 stars Reviewed November 5, 2012

Have stayed at the St. James many times, but this time was extra special as we were celebrating a milestone birthday. Our room was upgraded and we ended up with a most spacious room overlooking the river. The beds here are always comfy and I love the pillow menu. While it is a very old hotel, it had all the modern touches - flat screen, mini fridge, whirlpool tub. The Aveda bath shampoos are the best and the extra touch of leaving chocolates (big bars!) on the pillow and leaving the radio on playing to classical music to greet us were over the top. Love this place! Will be back at Christmas time.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 people have reviewed this hotel

Traveler rating
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13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Chicago, IL
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 31, 2012

This is a decent historic hotel that was renovated in the 1980's and has not been touched since - the overriding impression was that this was probably the height of chic about 30 years ago. While our stay was not unpleasant (our room was spacious and comfortable), it was not remarkable in any way other than having the notion reinforced that the 1980's were a bad time for historic renovation and popular style decisions at the time were inclined to disguise, rather than showcase, historic features. It is unfortunate that the historic lobby is not used as a lobby and is something of a museum-type afterthought rather than a feature proudly displayed to arriving guests. The parking garage is quite tight with tight curves and low ceilings and would be rather frightening if it weren't in Red Wing. On a good note, the service was nice and we enjoyed our room service in the morning. The location is good as far as walking around the downtown and looking at the shops. However, the room rates are rather high and I feel that the value isn't there for what we were hoping to be a much more charming property. Perhaps a more sensitive renovation with a fresh crop of room updates would make this a more romantic and elegant destination worthy of the prices asked.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, Florida
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 9, 2012

The St. James Hotel is all a historic hotel should be - beautiful, elegant and hospitable. We couldn't get reservations here (they were booked solid) but we visited a couple of times for drinks and dinner in the basement pub, with stone walls - a great ambience. Not your traditional "pub" food. This place has a chef that makes some extraordinary dishes - something you'd find in a 5 star restaurant. I had pasta and my husband had lamb - it was truly magnificent - made from very fresh ingredients and vegetables. Lots of locals come to the pub. The main dining room was inviting with a view of the river. The hotel staff were so accomodating - although we were just passing through everyone wanted to make our experience a good one - and they knew we weren't staying there. Some very nice boutique shops with fine quality clothing and home accessories. If I ever visit Red Wing again, I'll be sure to make reservations at the St. James well in advance.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Eagan, Minnesota
1 review
3 of 5 stars Reviewed September 24, 2012

The Good: My wife and I wanted a night away from the twin cities. We ended up getting a wonderful corner room overlooking the main street of Red Wing. The room was awesome and having read the reviews, we knew this was a historic structure without all the modern sound proofing technology and prepared accordingly for any street or train noise.
The not so good: we arrived at 2:00 and were aware of the 4:00 check-in, but we were tired and decided to try checking in anyway. At 2:00, all 3 of the couples that were in front of us got their room keys, we were told our room was not ready yet. At 4:00, all those in line before us got their room keys, we were told our room was still not ready. After finally getting our room key, we decided to go to Jimmy's on the 5th floor to relax and unwind. Wonderful bar and atmosphere... but service was beyond horrible!!! There were at least a half dozen of us in line for drinks and after standing in line for 15 minutes, I pulled out my cell phone, called the front desk, and told them to send some help up here... the bar tender was overwhelmed and the patrons were most unhappy. 25 minutes after arriving at Jimmy's, I was finally served. Horrible, horrible, service... inexcusable to have only a bartender and no wait staff scheduled on a Saturday evening... so much for our relaxing and unwinding time at Jimmy's.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Prior Lake, Minnesota
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 17, 2012

matresses are horrible. had to get up and go to target to get icy cold patches. trains run by every few minutes- no sleep.room was dirty, no bath salts e.g. as advertised, 100$ diner in room had to be eaten on a 12 by 16 coffee table. prices advertised for food and the real prices were completly different.so was the menu. thanks for a nice weekend which was my engagement weekend. now i am back with pain in my back, sleep deprieved and many hundreds off dollars out for something that i could have gotten at a motel 6. this hotel is not worth going there.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stjamesrw, Manager at St. James Hotel, responded to this review, September 20, 2012
It is unfortunate your stay with us did not meet your expectations. We are puzzled by your review - as you know, we had attempted to accommodate your many needs on multiple occasions throughout your two night stay.

We were shocked to receive a complaint about our mattresses. Our mattresses and sheets are one of the best combinations available in the industry and are better than what is found in many 5 Star properties.

The mattresses are the best hotel mattresses made by Sealy – the Posturepedic Monogram 800 Ultra Plush Euro Pillowtop and are less than one year old. Our entire hotel has been upgraded to Sealy Monogram mattresses within the last 12 months and we have had many compliments on this very expensive change.

Our top of the line mattresses are fitted with one of the best sheet sets in the industry - Comphy Sheets. These are high end sheets found at many 5-Star properties. They provide the feel of 600 thread count cotton while also being eco friendly and saving energy in the laundry process. We are consistently fielding inquires from previous guests wanting to purchase both our sheets and our mattresses.

Regarding the trains, only a small number of our rooms face the river (and the trains). You were given the option of changing rooms before your second night but declined this option.

You were hand delivered a current menu with accurate pricing prior to placing your order for room service so we do not understand how there could be confusion with any of the pricing.

Unfortunately due to events during and since your stay it has become apparent that it would be in the best interest of all parties involved if you did not return to the St. James Hotel. We do not come to this decision easily and do wish you well in future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayzata
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 15, 2012

For our anniversary I surprised my wife with a night at the historic St James Hotel. We had a jacuzzi suite and at my request they had a chilled bottle of champagne waiting in our room upon arrival. We had dinner on the outdoor terrace overlooking the Mississippi and Red Wing harbor and the historic train depot. After a walk along the river we returned to Jimmy's Pub on the fifth floor of the hotel and enjoyed a night cap. Before checking out we returned to the outdoor terrace for breakfast. Throughout our stay we had excellent and friendly service. We would highly recommend the St James for a romantic get away. In fact I am writing this review during our return trip to the hotel the following month.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elk River
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2012

This was our first time we stayed at the St. James, we were celebrating our 38th wedding anniversary. We had a Sweet Jack coupon deal for $99 a night plus free breakfast. The room was nice, not real fancy, but comfortable and very quiet. Never heard the trains. Nice location for shopping and walking to see the sites. We would definitely go back.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. James Hotel

Address: 406 Main Street, Red Wing, MN 55066
Location: United States > Minnesota > Red Wing
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Red Wing
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
There are few places as gratifying as the St. James Hotel in Red Wing. From eagle watching to skiing, there’s plenty to do outside. Or if you prefer, there’s really no need to leave the building once you arrive. Fabulous restaurants, an intimate lounge, luxurious rooms and a pampering spa all await you. Book today and let us create a memorable experience for you. ... more   less 
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Also Known As:
St James Hotel

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