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“Excellent Service!” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   6440 US 10 West, Ramsey, MN 55303   |  
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Choice Privileges Points
Ranked #1 of 1 Hotels in Ramsey
Certificate of Excellence 2014
Crystal, Minnesota
1 review
“Excellent Service!”
5 of 5 stars Reviewed June 19, 2012

I stayed there one night for a wedding that was in town. The staff was incredibly nice and helpful. They kept the pool open late for wedding guests to use and kept the breakfast bar open late as well. The room was a standard hotel room. It was clean and customer friendly. I would definitely reccomend this hotel for guests who are expecting wonderful service.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Suites, responded to this review, June 21, 2012
On behalf of the entire Comfort Suites Team, thank you for sharing your comments with us regarding your stay. It means a great deal to us that we were able to make your stay so special and we very much appreciated the opportunity to be the host hotel for your event.
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64 reviews from our community

Traveler rating
    44
    12
    2
    3
    3
See reviews for
24
11
5
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Pleasant Prairie, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2012

We were unfamiliar with the area, and like most people, the cost of the hotel was important to us. Even though the price was only a little less, we booked a room for 4 nights at the REGENCY INN & SUITES (down the street from Comfort Suites). Boy...what a mistake! After a six hour drive, we arrived about midnight and just wanted to go to sleep. The beds were probably the most uncomfortable beds we've EVER slept in. Well, unless you like the feeling of bed springs stabbing you in the back all night, or using a piece of soft paper as a blanket, you might disagree with me. In any case...there was NO WAY we could stay there for three more nights. First thing the next morning, we called COMFORT SUITES and prayed they had a room available. Any room! :) When the manager answered the phone, we explained our situation, and he had a room ready for check-in immediately. He was so kind and helpful, as well as the rest of the hotel staff. They have a free continental breakfast every morning...sausage, eggs, biscuits and gravy, waffles, yogurt, and the list goes on. Plenty more than a normal "continental breakfast". They have an indoor pool and hot tub-which we used both-and were very nice:) There is a business center with a computer and printer. The entire hotel and grounds are very well kept and clean. This place is 110% better than the Regency Inn & Suites. DON'T THINK TWICE when staying in this area. The prices are not that much more, and you get so much more for your money. Oh, and our room was spectacular. We stayed in a Jacuzzi Suite and it was wonderful, but I'm sure all the other rooms are just as great. Most importantly...our bed was fantastic!!! Switching to Comfort Suites was the best decision we could have made. Not booking a room there to begin with, was the worst. Thank you Comfort Suites Ramsey for a great Memorial Day weekend!! :) Sheri & Dan~Kenosha, WI

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Comfort Suites, responded to this review, June 8, 2012
Thank you for sharing your comments with us. It truly means a great deal to our team that we were able to make your vacation so special. When it comes to service and cleanliness, our number one goal is to exceed your expectations. It is very rewarding to all of us to know that we accomplished our mission during your visit.
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Spicer
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2012

Stayed at this hotel for two nights. Service was excellent. Front desk staff, including manager, extremely helpful as we had an error in our reservation, reserving at the wrong hotel. They took care of it so we would not be charged and found a room in their place when they were very busy.
Everything clean , breakfast good.

Stayed June 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott D, General Manager at Comfort Suites, responded to this review, June 8, 2012
Thank you very much for sharing your kind remarks regarding your stay with us. It is greatly appreciated and very rewarding when our guests take time to comment on their experiences at our hotel and recognize how much we care. We will look forward to the next time you visit.
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Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 26, 2011

Very impressed with the room size. The pool was clean and not freezing. Breakfast was very good.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD/DE State Line
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 12, 2010

Before my stay, I was very hesitant in choosing this hotel. However, I did not have a choice since the Holiday Inn Express near by was almost 20 minutes out of the way. This property is a diamond in the rough. It is located on the side of a state highway and in close proximity to a railroad track, so you will hear trains going by, even during sleepy time. You will find all the neccesary stores Sears,Best Buy, IHOP, Applebees 10 mins away in Andover/Champlin, but not within a walk.

The rooms are very nicely furnished, very clean! There was a little bit of a problem with some ladybugs showing up in the bathroom, but nothing that couldn't be handled with some bug spray.

The staff at this hotel is fantastic! Very attentive to your needs, led by a manager named Fred, who is equally helpful. I had forgotten an item before Christmas and he took it upon himself to mail it to me himself, even calling me to apologize for the delay!

This property far exceeds Choice Hotel standards! I would come back to stay here again in the future!

  • Stayed November 2009, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Bear Lake, Minnesota
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 30, 2009

The bed was extremely hard and uncomfortable. Pillows on the bed were basically travel sized pillows, if you roll over during the night you roll right off the pillow. Stayed in a jacuzzi suite. Filled the Jacuzzi and the water was yellow/orange. Cleared up after a while (maybe the city flushed hydrants close by) there was lots of hair in and around the Jacuzzi from previous guests. The trains were hourly throughout the night, luckily I grew up near a rail-road track and was used to it, can't say the same for my girlfriend that didn't get any sleep because of the trains.

Needless to say, the quality and comfort of the Comfort Suites in Ramsey, MN doesn't compare to the usual of a number of other hotels and chains. I will stick with Holiday Inn from now on.

  • Stayed August 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slough
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 8, 2008

I stayed there on the 4th of August 2008 i had a great stay nice hotel good location very clean, beds were nice pillows were good internet was perfect, but what really stood out was the great guest service the young lady who checked me in Jenney is a credit to hotel guest service industry she was helpfull from the word go she went out of her way to find me a route to the airport print it out mark it write down the instructions and then posted it through my guest room door, now that is what you call going beyond the call of duty.
Its a shame more hotels do not have people like that working for them i will recomend this hotel to anyone.

  • Liked — Guest service
  • Stayed August 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 6440 US 10 West, Ramsey, MN 55303
Phone Number:
Location: United States > Minnesota > Ramsey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ramsey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Comfort Suites, a Ramsey, MN hotel near the Nationals Sports CenterThe Comfort Suites® hotel is located off State Route 10 in the northwest suburbs of Minneapolis and St. Paul. This Ramsey, MN hotel, with convenient location off a major highway, is an easy drive to virtually any attraction in the Twin Cities area. We are within 15 miles of the National Sports Center in Blaine, Cabela's in Rogers and Albertville Premium Outlets in Albertville. It is also an easy drive to Target Center, Xcel Energy Center, the Metrodome, the Mall of America and the downtown areas of Minneapolis and St. Paul. The Anoka Industrial Park and Ramsey Industrial Park are within one mile.Ramsey is located in the northwestern part of Anoka County, bordered by both the Mississippi and Rum Rivers. More than 500 acres of parks can be found, as well as trails for hiking and biking. Ice skating and ice hockey are popular seasonal activities. Multiple shopping centers and numerous other attractions are in close proximity. Ramsey, Minnesota has a variety of restaurants and lounges, many of which can be found in close proximity to the hotel.Numerous amenities are offered to hotel guests, including:•Free wireless high-speed Internet access•Free local calls•Free weekday newspapers•Indoor heated pool and hot tubYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.This Ramsey, MN hotel provides business travelers with additional conveniences like access to copy and fax services and a meeting room.All rooms contain refrigerators, microwaves, coffee makers, cable television, irons, ironing boards and hair dryers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.Surrounded by so many things to do and see, the Comfort Suites hotel in Ramsey, Minnesota is perfect for your next visit. We take pride in offering great service and amenities at a wonderful value for guests like you every day. Please join us! ... more   less 
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Also Known As:
Comfort Hotel Ramsey
Comfort Suites Ramsey
Ramsey Comfort Suites

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