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“way too much” 2 of 5 stars
Review of Mystic Lake Casino Hotel

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Mystic Lake Casino Hotel
2400 Mystic Lake Blvd, Prior Lake, MN 55372   |  
Hotel amenities
Ranked #1 of 1 Hotels in Prior Lake
Racine, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“way too much”
2 of 5 stars Reviewed May 27, 2013

rooms were nice and clean, the beds were awful ! we stayed the previous night at a competitor casino and found the staff and sleep to be much more comfortable and worth spending our time and money. Casino was way too crowded. pay outs did not seem to be good. observed many guests complaining about drink prices and availability of places to purchase drinks. we will not go back.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review, May 31, 2013
Thank you for sharing your recent experience with us. At Mystic Lake Casino Hotel, we pride ourselves on our excellent guest service and the ability to provide our guests with an entertaining experience.

Ensuring the comfort of our guests is a top priority, and I apologize that your experience did not meet your expectations. Please know that we take all guest comments seriously, and use them to constantly improve. We hope to have the opportunity to welcome you back again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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246 reviews from our community

Traveler rating
    71
    75
    49
    24
    27
See reviews for
47
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
  • Any
English first
San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 10, 2013

My friend who lives in Minneapolis got me a room in this hotel. This is a casino hotel that offers a lot of conveniences to travellers. Of course, especially for those who loves to gamble ! There is a a free shuttle from the casino to the Mall of America which my family enjoy the most ! At night gamble and day time shopping. My kids also enjoy the hotel facilities as well as the Dakotah fitness centre(if u stay here ,you can enjoy this facilities that is situated very close to the casino, there are free shuttle to take you there). There are also many dining restaurants to choose from , overall very convenient stay.

Room Tip: love the view facing the golf course.
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
88 reviews 88 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 8, 2013

We enjoyed out stay at the Mystic Lake Casino Hotel in April-- we'd planned to spend two nights but ended up spending a third because of a big snowstorm. We took advantage of the bus to the Mall of America but didn't stay long because it was already snowing and we didn't want to miss the last bus. Our room was very clean and comfortable. We tried more of the restaurants during this visit because we couldn't leave! The buffet was great fun with a wide variety of dishes. However, we especially enjoyed dinner at the golf pub because we could watch the snow while enjoying the gas fire: very cozy. Mystic Lake now serves alcohol; it's nice to have a glass of wine with a meal. The Mystic Lake staff is helpful and friendly, from the valets who greet you to reception to housekeeping and the meal servers.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal, Minnesota
Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 28, 2013 via mobile

The rooms are very clean and had newer finishes. Granite counters and porceline tile showers. Flat screen tvs and good a/c/heat units. In room safe and super quiet. The only down side was the hard as a rock bed and I like a firm matress. This is a four star hotel with three star beds.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles City, Iowa, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed April 19, 2013

We visited it in April. Pulled up and valets were very friendly. Room was 8th floor. Beautiful view of golf course. Rooms were very nice. Loved that each bed had four pillows. Checking in stafff was very efficient and friendly. Casino staff and security staff were very friendly. Shuttle to Mall of America was nice and like the exercise room.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stillwater, Minnesota
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 7, 2013

We joined the Mystic players club last year. The have great name entertainment at very affordable price with a great variety of food options. Now they offer alcohol so it's a win win for us. Mystic has been very generous with the hotel offers and it's been easy to book with no restrictions.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winnipeg
1 review
5 of 5 stars Reviewed April 4, 2013

We visited mystic lake for 2 nights in March. Beautiful place to stay. We have never been here before. The valet parking is a really nice touch to have when checking in. The staff was so welcoming, friendly,helpful, and pleasant. Stayed on the 17th floor, king bed. Really nice rooms, spacious & clean, love the nice big bathroom with tile & granite. Housekeeping was awesome. Left money on the table as a tip but, it wasn't touched. Having a safe in the room is nice for travellers. I give this place a 5 star, will go back again. The security to the rooms a great thing as no one can pass without hotel key. Once again great place.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mystic Lake Casino Hotel

Address: 2400 Mystic Lake Blvd, Prior Lake, MN 55372
Location: United States > Minnesota > Prior Lake
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Prior Lake
Price Range (Based on Average Rates): $$
Number of rooms: 586
Official Description (provided by the hotel):
Let's go for comfort. With so much fun and excitement at Mystic Lake(R) it's nice to know you can recharge in one of 600 spacious rooms. But the luxury and pampering don't stop when your head hits the pillow. Enjoy free Wi-Fi and valet parking, an indoor pool, whirlpool and sauna, an on-site spa and complimentary access to Dakotah! Sport and Fitness. It's the perfect way to stay and play. ... more   less 
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Also Known As:
Mystic Lake Hotel Prior Lake
Mystic Lake Prior
Mystic Lake Casino Mn

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