We've been going to Mystic Lake for quite a few years now, and each time we have a wonderful time.
Pros - The rooms are some of the nicest rooms we've stayed in! The beds are comfortable, the bathrooms are great, and the casino is probably the cleanest I've ever been in - including the mega casinos in Las Vegas.
Overall, the majority of the staff are great...they are friendly and helpful, whether on the phone or in person. Granted, not 100% of the staff would get an "A" rating...but most would.
Cons - Each time I make reservations, they keep our preferences in their computer system. Although I ask for a room on the 3rd floor, which is the casino/lobby level, it's nearly impossible to have that request fulfilled. It doesn't matter if I make reservations months ahead or only days ahead. They actually don't even accept requests for the 3rd floor. They only enter "low floor". I don't understand why they can't at least attempt to honor that request.
Another thing that I don't understand - in such a nice hotel, why not include a refrigerator in each room? Instead you need to ask for one and they are given on a first come, first serve basis. In addition, there are no microwaves.
Overall, the pros outweigh the cons! I highly recommend staying there!
- Also Known As:
- Mystic Lake Hotel Prior Lake
- Mystic Lake Hotel
- Mystic Lake Prior
- Mystic Lake Casino Mn
- Official Description (provided by the hotel):
- Comfort and luxury are closer than you think – Mystic Lake is just 25 minutes southwest of Minneapolis and St. Paul! Mystic Lake's hotel offers nearly 600 spacious rooms and is just steps from the Midwest's largest casino. So come experience the ultimate Minnesota getaway, without going away. ... more less
- Reservation Options:
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