We've been going to Mystic Lake for quite a few years now, and each time we have a wonderful time.
Pros - The rooms are some of the nicest rooms we've stayed in! The beds are comfortable, the bathrooms are great, and the casino is probably the cleanest I've ever been in - including the mega casinos in Las Vegas.
Overall, the majority of the staff are great...they are friendly and helpful, whether on the phone or in person. Granted, not 100% of the staff would get an "A" rating...but most would.
Cons - Each time I make reservations, they keep our preferences in their computer system. Although I ask for a room on the 3rd floor, which is the casino/lobby level, it's nearly impossible to have that request fulfilled. It doesn't matter if I make reservations months ahead or only days ahead. They actually don't even accept requests for the 3rd floor. They only enter "low floor". I don't understand why they can't at least attempt to honor that request.
Another thing that I don't understand - in such a nice hotel, why not include a refrigerator in each room? Instead you need to ask for one and they are given on a first come, first serve basis. In addition, there are no microwaves.
Overall, the pros outweigh the cons! I highly recommend staying there!
- Official Description (provided by the hotel):
- Let's go for comfort. With so much fun and excitement at Mystic Lake(R) it's nice to know you can recharge in one of 600 spacious rooms. But the luxury and pampering don't stop when your head hits the pillow. Enjoy free Wi-Fi and valet parking, an indoor pool, whirlpool and sauna, an on-site spa and complimentary access to Dakotah! Sport and Fitness. It's the perfect way to stay and play. ... more less
- Reservation Options:
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- Also Known As:
- Mystic Lake Hotel Prior Lake
- Mystic Lake Prior
- Mystic Lake Casino Mn