We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Optimistic Person with a Terrible Experience” 1 of 5 stars
Review of Bites Grill & Bar

Bites Grill & Bar
2793 State 371 SW, Pine River, MN 56474
+1 218-587-2564
Website
Improve this listing
Ranked #4 of 7 Restaurants in Pine River
Price range: $10 - $25
Cuisines: American, Bar, Sandwiches, Family Fare, Chicken Wings
Dining options: Reservations
Restaurant details
Dining options: Reservations
Norfolk, Nebraska
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Optimistic Person with a Terrible Experience”
1 of 5 stars Reviewed July 8, 2013 via mobile

Our large family reunion occurs every few years up this way and our smaller family always goes out for a meal since we hail from CA, OR, AZ, MT, NE, and MN and can't get together often. Seeing phenomenal reviews we were excited to try this place out... well, for us, this visit was a first and a last. We arrived at 5:45 p.m. Having no place to put our group of 13 adults and 3 children, we asked if we could grab drinks and wait outside until they cleared a spot- we were not in a rush and could see they were busy, and planned on having a few drinks anyways. We were all in a great mood! We were seated 10-15 minutes in the back room, where there was an even larger party starting to wrap up their visit. We were not asked about drinks, so a few of us walked over to the bar to refill for the group. When I walked up to the bar, I heard the bartender say to other patrons something about, "The group that just got seated in the back." Whatever that was about, I'm not sure, but I gave him our list of drinks (tap beers, some with tomato juice, and wine, EASY drinks). He told us, the customers, that he was low on glasses so we "must have left them outside." I replied that no, they are on the table in back, empty. He got the drinks poured and we paid. No tip that visit! We went on to wait for our food... it was now after 7 p.m. and we were still without food and drinks were again empty. A couple of us had asked for drinks but still not received them, so, back to the bar we went. When we arrived the bartender and our waitress were talking about us- what was said I can't be sure, but when they turned around the waitress said, "Oh, it goes right here," and pointed to me. I had 4 other drinks to order and pay for in the meantime. Still no food. At around 7:50 our waitress told us our order was starting to come up. One of the moms asked if we could get the kids' food first, and the waitress snipped back that whatever comes first is what she'll bring out. We understand that, but the kids were SO GOOD for waiting 2 hours (ages 2, 5, 6) we just wanted to get them fed! Theirs did come out first, thankfully, then ours. The younger men of the group ate again when they got back to their lodgings, if that tells anything of serving sizes. The aunts and uncles commented it was alright, but between the wait and the service, we'll find other places for future outings. When paying the bill, they also decided there would be no extra tip beyond the included gratuity, to the penny, for lack of service. Rules of the industry: keep the drinks flowing, smile and schmooze your customers, never let them see you're tired or crabby- even if you are! Could be a great place with small groups, but no knowledge of how to treat large groups at all! And we are not a high-maintenance family... I can only imagine their reviews!!

  • Visited July 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

28 reviews from our community

Visitor rating
    17
    4
    3
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Great stop!”
4 of 5 stars Reviewed June 20, 2013

We have stopped here several times and always have had a pleasant experience! The food has been consistent and the service has always been good. Love the steak bites!!!

  • Visited May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pine River, Minnesota
Contributor
11 reviews 11 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“A very nice place to eat”
5 of 5 stars Reviewed March 8, 2013

This is a superb place to eat. they have good prices and a nice choice of menu. The atmosphere is great and the log building is rustic and has been decorated nicely.

Visited February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backus, Minnesota, United States
Senior Contributor
33 reviews 33 reviews
22 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
“Bites is more than just the Bites Concept”
5 of 5 stars Reviewed March 2, 2013

Bites is know for the sharable small appetizers that are really great. But these are just the beginning. The pastas, prime rib and other menu items are also great. You ahve a woodsy up north feel to the log cabin restaurant and the service is great. You get a roll with your salad which seems to have gone by the wayside at many restaurants. All in all I think you will be positively impressed with Bites. It is by far the best casual restaurant between Nisswa and Walker MN.

  • Visited February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport, Tennessee
Top Contributor
178 reviews 178 reviews
89 restaurant reviews
Reviews in 84 cities Reviews in 84 cities
78 helpful votes 78 helpful votes
“Tapas-Style small plates with a unique variety”
4 of 5 stars Reviewed February 28, 2013

Stopped by this place on the way to visit some friends up north. The menu had several portion options: bites, sharables, sandwiches, and entrees. There was something for everyone and we ordered several of the smaller plates to nosh on. Beer/wine selection was good to. If you find yourself in this neck of the woods, give it a try.

Visited February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Bites Grill & Bar also viewed

 

Been to Bites Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Bites Grill & Bar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.