I stayed at this hotel last weekend with my daughter. Friday night was okay. Saturday was an absolute nightmare. There were children running around on the floor above us and when I talked to the front desk staff, they were rather rude and dismissive. The table in my hotel room had a nail sticking out of the side which I discovered after speaking with the front desk about the noise from the kids running around upstairs so I decided it wasn't really worth saying anything else to the staff since there were still kids running around at eleven pm. Additionally, I was charged for a meeting room that I never requested which turned out to be for a different party and there were three separate authorizations on my credit card which I felt was entirely unnecessary since my stay was for two nights and they knew what they would be charging me for to begin with.
I do have to say this is entirely uncharacteristic of this hotel as I have stayed there on several occasions and I have never had a problem until last weekend. I find it very frustrating to put out a good amount of money for a hotel room when I'm not able to relax and enjoy my stay like I have on many occasions before.
- Official Description (provided by the hotel):
- Lodge style architecture welcomes you; modern guest rooms; renovated in 2012. located next door to Cabela's, 2 mi. south of Medford Outlet Center. Restaurants within walking distance. ... more less
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- Also Known As:
- Comfort Hotel Owatonna
- Comfort Inn Owatonna
- Owatonna Comfort Inn