The girl at the front desk came off as very crabby upon our arrival. She never smiled once. When we arrived at our room, the key cards didn't work. I went back to front desk and the girl re-scanned the cards and said they were having problems. She never apologized for the mishap. Room was okay except for the fact that there was a lot of long, blonde hair wrapped around the handle and back of the hairdryer (gross). The bathroom light switch was on the same wall as the shower head and in line with the tub. I felt the light switch was a hazard being so close to the shower. I refused to take a shower or use the hairdryer. There was a different lady at the front desk in the morning and she was very friendly (which helped redeem the hotel). Otherwise the location was good and the other areas of the hotel in decent condition.