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“Better off elsewhere...” 1 of 5 stars
Review of Microtel Inn & Suites by Wyndham Owatonna

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Microtel Inn & Suites by Wyndham Owatonna
2.0 of 5 Hotel   |   150 St John Drive, Owatonna, MN 55060   |  
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Ranked #7 of 10 Hotels in Owatonna
Park City, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Better off elsewhere...”
1 of 5 stars Reviewed July 6, 2013

My family and I reserved two adjoining rooms. We were assured and informed by Alyssa that we could check in early without any extra charges as long as we checked in "after midnight on the morning of our check in day." Upon arrival, we were told by Dolly Patel, the owner/manager, that "Alyssa was wrong to tell us that and it would cost an additional $69 per room." Dolly Patel would not take responsibility for her employee's mistake, and equally important, she never apologized.

If you should have any issues with your stay, then don't expect an apology or resolution from Dolly Patel. She just wants your money with no service in return.....We also found pubic hairs in the showers and underneath the toilet seats. (We went to Target, which is located right behind the hotel and picked up Clorox wipes to clean the bathrooms. The location is convenient as it is located on-off the exit ramp.)

We were also charged $1 per room per day for non-existent room safes (rooms 104 & 106), which the front desk reversed.

A housekeeping staff helped herself to a 12oz styrofoam cup of gravy, which was for the biscuits and gravy -leaving none for paying hotel guests as it was not replenished. This same housekeeper put 8 mini chocolate donuts in another styrofoam cup. Another hotel patron and my children had to wait for this housekeeper to finish toasting her bagel before they could get to use the toaster.

We will not return nor recommend.

Room Tip: Rooms located on the 1st/bottom floor are cooler than the 2nd and 3rd floors.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    19
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    36
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Houston
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 26, 2013

Thinnest towels and sheets in history. Soap minimal. Conditioner/shampoo is in packets you have to rip with your teeth.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison,Wi
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 17, 2013

We stayed two weekends in a row for a couple events we had near town. After some of the reviews, I was a little concerned, but couldn't have been more pleased. The staff at the front desk were friendly and helpful. The rooms and hallways were clean. The beds were comfortable. Some of the towels were thin. The hotel is quiet. They are dog friendly and have a area to let your pets out. A lot of places to eat close by. We would stay again when we are in the area.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Owatonna

Address: 150 St John Drive, Owatonna, MN 55060
Phone Number:
Location: United States > Minnesota > Owatonna
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Owatonna
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Owatonna 2*
Reservation Options:
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Also Known As:
Microtel Inn And Suites Owatonna
Microtel Inn & Suites Owatonna Hotel Owatonna
Microtel Owatonna
Owatonna Microtel

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