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“Kick this place to the curb” 1 of 5 stars
Review of Holiday Inn Hotel & Suites Owatonna

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Holiday Inn Hotel & Suites Owatonna
3.0 of 5 Hotel   |   2365 43rd Street NW, Owatonna, MN 55060   |  
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Ranked #4 of 10 Hotels in Owatonna
A TripAdvisor Member
“Kick this place to the curb”
1 of 5 stars Reviewed May 3, 2006

My kids developed developed burning painful rashes after a few hours in the pool. Hotel management discounted my complaint and gave us a bunch of tiny lotion bottles.

  • Stayed April 2006
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
    31
    40
    24
    16
    15
See reviews for
69
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed March 28, 2006

We just returned from a two-night family stay. I give the hotel a big "thumbs up". Room was great - very clean, large, nicely laid out, huge bathroom. Water park was fun - stuff for every age bracket. Poolside snack bar prices were very reasonable. Restaurant was good. Kids (under 12) eat free. Nice conference room area. Huge lobby area. Very small fitness center - that could be improved. Great for a family weekend getaway with the kids.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 22, 2006

High room prices for a mediocre waterpark. The waterpark was not clean, hundreds of dirty towels everywhere, no clean towels to be found. The water was disgusting and the air in the waterpark area was so full of chlorine that your eyes and skin would be irritated just sitting watching your kids. Staff very unfriendly. The rooms were ok, and the restaurant was good. If you want a good waterpark, stay somewhere else.

  • Stayed March 2006
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 6, 2006

Two families met at the hotel with kids ranging in age from 3-15. The water park was a fun time for all. But, from 8-10pm when we came back w/o the little ones, the only area open was one slide. Wristbands fell off regularly, but replaced w/o a problem. Rooms were fine. Main complaint... staff not friendly or accomidating. During our 2 pm meal at the restaurant (not busy at all) one person's meal was forgotten and brought out 20 minutes later. Still charged us full price for the dinner. In the evening we ordered pizza to our room: Charged incorrectly, 1 of the pizzas was a Lrg instead of XL as we had ordered. Staff refused to adjust the price or bring different pizza. They said the pizza was just put into the wrong size box (an XL shouldn't be able to fit in a LG box).

Elevator space was limited and presented long waits for such a large hotel. Water park was the only thing that would bring us back.

  • Stayed February 2006
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed January 2, 2006

Bathroom overflowed 5 feet from the pool after we told the staff three times still no one ever came to clean or disinfect. Requested an extra blanket found in the morning had dried chip dip or something on it!! Would never stay again

  • Stayed November 2005
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 4, 2005

Our expeience with this hotel was unlike anywhere we've stayed before! The staff was helpful, polite and accomodating. We felt like we were staying in a 5 star resort! Check in was simple and fast. Our room was clean. We had asked for non-smoking/kids suite. It was fabulous! Mini kitchen on our half with a king bed (already loaded with puffy pillows), and 4 bunks on the kids side with the bathroom and PS2.

We ordered pizza from the resturant and it was fabulous! Delivered to our door with a smile and a phone call to confirm it was to our liking!

The water park was clean and warm. All three of my children (12, 10, 1) had something to do and enjoyed it. Our baby had never experienced being in a pool before so we weren't sure how she would handle it. But the temperture was comfortable both in and out of the water. The water slides are fast and fun. The life guards to a great job watching the kids. The snack bar was very affordable, though we never tried any of the food.

We received a paper under our door in the morning, compliments of Holiday Inn. We went down to have breakfast in the hotel and again, our food was top notch. Excellent service, fresh food and happy family.

We didn't NEED to stay at this hotel. We chose to make this stop on our way to the cities and try it out. I will definately go again for business or pleasure. This is a very nice hotel, with great staff, clean rooms, and wonderful food. The price is slightly more then average, but the service far exceeds ANYONE else. I would gladly pay the additional $30 to stay here before another hotel chain. OUR FAMILY HAD A BLAST!

Stayed May 2005
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed February 15, 2005

The waterpark was fun our kids are 4 and 21 months.
The hotel was a bit loud at night. Our room was by the ice and vending machine and I could hear it all night; as well as people taking in the hall. I would recommend bringing a small fan or a white noise machine to help the kids sleep.
The kids eat free at the Pub was a great money saver.
We will go there again.

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Owatonna

Address: 2365 43rd Street NW, Owatonna, MN 55060
Phone Number:
Location: United States > Minnesota > Owatonna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Owatonna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Owatonna 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Holiday Inn Hotel & Suites Owatonna home of the Great Serengeti Indoor Water Park! Come experience the adventure! Our award winning hotel, located just 45 minutes south of Minneapolis/St. Paul and next to Cabela's, features 130 guest rooms and suites, including KidSuites! We offer amenities for business or pleasure! The Great Serengeti Indoor Water Park features the exciting Kilimanjaro Tube Slide, Python Body Slide, the relaxing Lazy Zambezi River, zero depth entry activity pool, water basketball and relaxing waterfall spa. The Lion's Den arcade features a large selection of the latest video games, as well as interactive games for adults and children of all ages. For the business traveler our guest rooms feature a spacious work desk. We offer high-speed wireless Internet and a business center. Our Meeting & Banquet facility features 5 meeting rooms with multiple room combinations for up to 400 people. Banquets and meetings at the Holiday Inn & Suites Owatonna feature personalized menu planning with a wide range of food and beverage selections available. For shopping, we're located adjacent to Cabela's - MN's 2nd largest tourist attraction, and the Medford Outlet Mall is only minutes away! Come experience the adventure at the Holiday Inn Hotel & Suites Owatonna! ... more   less 
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Also Known As:
Holiday Inn Owatonna Hotel Owatonna
Owatonna Holiday Inn

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