We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn St. Paul/Oakdale: Traveler Reviews

3.0 of 5
420 Inwood Avenue, Oakdale, MN 55128
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now and save 25%
Hilton Garden Inn St. Paul/Oakdale
Ranked #1 of 3 hotels in Oakdale
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

63 reviews from our community

    Trip type
Traveler rating
    42
    13
    5
    1
    2
Date Rating
Tampa, FL
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Top notch customer service”
5 of 5 stars Reviewed August 17, 2012

I stayed at this hotel for work this past week and have to rave about the customer service. Every single one of the staff went out of his/her way to be attentive and extremely friendly. As someone who formerly traveled every week for work, this is one of the friendlies staffs I have run into. Our rental car battery died about an hour before an important meeting and 4 staff members scurried to find jumper cables to jump our car and then tell us the quickest route to make our meeting. It was really out of the ordinary to find such attentive staff.

Also their morning breakfast is more like a real restaurant breakfast than other hotels in this category. Fresh eggs, bacon, french toast, fruit, and lots more...

The restaurant is also really good for this level hotel and room service even brought "a little piece of cake" with my room service order as a nice gesture (I didn't order dessert).

The only negative I would say is that I had to buy travel sized toothpaste at the hotel sundry shop, but I think all Hiltons are going to this rather than complimentary "forgotten items' as in the past.

I agree with another reviewer that the towels in the bathrooms could use an upgrade but they're much better than the towels at Marriott's Fairfield Inn.

I'd definitely stay here again, the staff was top notch, the location is in excellent proximity to highways and lots of restaurants (many national chains across the way), and not far from the airport.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask rachel s about Hilton Garden Inn St. Paul/Oakdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“Reviewing before check out...what does that tell you?”
5 of 5 stars Reviewed August 11, 2012 via mobile

My husband and I walked in thinking, "Not bad at all." The front desk staff was friendly and helpful. There was a little confusion regarding our reservation, but he was kind and understanding. The problem was solved. Initially, we wanted to stay in Stillwater but the hotels we looked into were full. That's what brought us here. The location is great. We have a baby with us so time is everything! We haven't tried the breakfast yet, but I know it will be great. The housekeeping staff were friendly too. Typically, they wouldn't bother saying hello but the staff here are great. I noticed a previous reviewer mentioned that he found hair in the bathroom that probably belonged to a maid. Well, they are all wearing hairnets now! I love how someone (the GM) actually reads these reviews and makes changes. We will recommend this hotel to friends.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Raeshma about Hilton Garden Inn St. Paul/Oakdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great Hotel”
5 of 5 stars Reviewed August 7, 2012

This was the second time we stayed at this hotel and we had a great experience both times. The room was spacious, clean and well appointed. The staff was very friendly and helpful. The hotel is conveniently located to the freeways and
there are lots of restaurants and shopping nearby. We would definitely stay at this hotel again.

Was this review helpful? Yes 1
Ask lebarb about Hilton Garden Inn St. Paul/Oakdale
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
“Work stay”
3 of 5 stars Reviewed June 19, 2012 via mobile

Hate the air con heat system. Can't hear the tv when it is on wakes you up at night when it comes on. Attentive staff,clean breakfast is good.

Stayed June 2012, traveled on business
Was this review helpful? Yes 1
Ask Mammo64 about Hilton Garden Inn St. Paul/Oakdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review
June 21, 2012
I am so sorry you experienced noise issues with your air conditioning unit during your stay. Our maintenance staff works diligently to keep them in excellent condition and I am very sorry to hear you didn’t experience that. It’s nice to hear that you enjoyed our staff and our breakfast. Please consider staying with us again the next time you are in the area. We’d love to make your stay with us more enjoyable next time.

Anthony Leitz
General Manager
Hilton Garden Inn St. Paul/Oakdale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
“Aged hotel, rough around edges; rowdy & noisy maids; maid hairs in bathroom, Dirty stained towels”
2 of 5 stars Reviewed June 17, 2012

Sadly, this may be the best choice in the Woodbury area, other then the Sheraton.
It is an average Hilton Garden Inn but showing it's age in some areas. Scuff or dirt marks on the walls; craked bathroom tiles; maid hairs on bathroom floor and in tub - there not mine as I have no hair!
The towels need replacing, as all of them seem to be worn thin, or have a noticeable dirt stains on them. Gross!
Rambunctious, rowdy, noisy maids yell down the hallway to each other and are heard banging things around. I worked all night and tried to sleep during the day to no avail. Maids heard yelling at each other in the hallway. I appreciate their spirit but come on - there are guests that deserve some quiet time while in their rooms.
Breakfast is decent but you'll pay $10 for it.
If maintenance and house-keeping got their *&$# together and took their job seriously, this could be a top notch hotel. But - it is not. Sad.

Room Tip: Not worth letting house keeping into your room during the week. Who knows what standards of sanitiz...
See more room tips
  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask JimB_Traveler about Hilton Garden Inn St. Paul/Oakdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anthonyleitz, General Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review
June 19, 2012
I am so sorry you experienced noise issues during your stay. We work diligently with our staff to ensure that our guests’ receive as much peace and...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton Inn Minneapolis/St. Paul/Woodbury
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Oakdale
Family-friendly
Homewood Suites Minneapolis - New Brighton
Homewood Suites Minneapolis - Ne... 4.5 of 5 stars 55 reviews
Romantic
Water Street Inn
Water Street Inn 3.0 of 5 stars 161 reviews
Near the beach
Holiday Inn Express Hudson-I-94
Holiday Inn Express Hudson-I-94 4.5 of 5 stars 45 reviews
Family-friendly
Saint Paul Hotel
Saint Paul Hotel 4.5 of 5 stars 261 reviews
Show Prices ABS:HotelCheckRates-d1643831?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d479941?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d223570?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d90518?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Oakdale
Sheraton St. Paul Woodbury Hotel 4.0 of 5 stars 75 reviews Holiday Inn Hotel & Suites St. P... 4.5 of 5 stars 30 reviews Hampton Inn Minneapolis/St. Paul... 4.0 of 5 stars 54 reviews Holiday Inn Express Woodbury 3.5 of 5 stars 26 reviews
Show Prices ABS:HotelCheckRates-d1099607?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d281586?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224408?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d95664?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 3 hotels in Oakdale, ranked by popularity

Been to Hilton Garden Inn St. Paul/Oakdale? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn St. Paul/Oakdale

Also Known As:
Hilton Garden Inn St. Paul/Oakdale Hotel Oakdale
Hilton Garden Inn St. Paul/Oakdale Hotel
Hilton Oakdale
Hilton Garden Inn Oakdale
Oakdale Hilton
Address: 420 Inwood Avenue, Oakdale, MN 55128
Phone Number:
Region: United States > Minnesota > Oakdale
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Oakdale
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Travelocity, Expedia, Booking.com, Tingo, Venere and HotelsClick so you can book your Hilton Garden Inn St. Paul/Oakdale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn St. Paul/Oakdale, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn St. Paul/Oakdale
Enter dates & see best prices* (from our partners)
Show Prices