I will NEVER recommend this place to any one! I purchased a deal on Deal Chicken for a 2 nt stay for $99. We booked the weekend of my daughters dance competition in Brainerd, MN. (the next city to us) My daughter & I arrived at 10 pm on a Friday evening. Waiting in the lobby for about 10 minutes, rang the buzzer and all. Finally I decided to call them. They hung up right away the first time. The second time when answered, I asked if someone could check me in. (late & tired from the drive there) He gave my daughter & I a king suite, king bed only. I booked a king bed with fold out sofa? Since the manager was sleeping in the bed room when we arrived, I thought I would wait til the next day to say something. It wouldn't have been a problem if my husband wasn't meeting us there the next day. We left very early the next morning so I had no time to contact the front desk. When we returned for the evening after a very long day at competitions. About 10 pm, my husband asked for a roll away for our daughter. They told him no, don't have. Didn't offer to help resolve the problem. We couldn't stay in the room?!? I went to the front desk and he refused to help us. I asked if he even cared, and he said no. The hotel was NOT booked, only 4 cars in the parking lot late at night. So they had other rooms, but it was not what we booked according to him. So we traveled home late at night. Most other hotels were booked, due to the dance competition.
DO NOT STAY HERE!!! THERE ARE FAR BETTER PLACES TO STAY!! POOL WAS OUT OF ORDER AS WELL. ROOMS ARE NOT THE BEST, AND I WAS IN THE KING SUITE?!?! Check the beds prior to getting into them. I did, seemed OK. Just the thought that I felt I needed to do it when we walked into the room.
If this wasn't the owner of this hotel, then they need to get a new manager!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.