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“Nice, as expected” 4 of 5 stars
Review of Holiday Inn Express Suites Mountain Iron

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Holiday Inn Express Suites Mountain Iron
2.5 of 5 Hotel   |   8570 Rock Ridge Drive, Mountain Iron, MN 55768   |  
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GreenLeadersBronze level
Madison, Wisconsin
Top Contributor
91 reviews 91 reviews
41 hotel reviews
Reviews in 51 cities Reviews in 51 cities
24 helpful votes 24 helpful votes
“Nice, as expected”
4 of 5 stars Reviewed August 22, 2013

Sounds travel a little more than I'd like. My hallway end room on 1st floor (nothing on 3rd when I checked in) caught smoke from the smokers outside a couple of times. all in all, not a bad place, and I'd stay here again in this area. Oh, and dont forget to check out the pancake machine at breakfast.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpress_10, General Manager at Holiday Inn Express Suites Mountain Iron, responded to this review, September 10, 2013
Thank you for your review. I am truly sorry that you had to deal with smokers outside I am sure that was not a pleasant experience. I am glad you enjoyed the pancake machine and our breakfast buffet. I do hope we will have the pleasure to serve you in the future.
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52 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Duluth, Minnesota
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 11, 2013

stayed a few times at this hotel and enjoyed it very much. But this time my room was so dusty and not very clean... I could write my name on the table and TV. now understand I tried to check in at 10 that morning and front desk said oh the people have checked out .but they have not gotten to the room... 1:00 would be better.. now that was fine to me.. left and enjoyed myself till I went back to the hotel and checked in. at first did not notice that the room was not dusted at all. when checking out the next day I felt the lady at the front desk should never be at the front desk she was not a nice person at all. and to think she is the one who asked me how was my room and I told her.. I wrote on the desk TV saying to clean me!!!! the lady at the front desk has let me know not to go back to this Hotel again. and how sad is this!!!!!!!

Room Tip: take any room the higher up the better... I like 2nd floor
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  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpress_10, Manager at Holiday Inn Express Suites Mountain Iron, responded to this review, August 20, 2013
Thank you very much for taking the time to write a review. We are always grateful when a guest takes the time to provide feedback.

We ame truly sorry that your room was not up to standard. We do try to provide high levels of cleanliness unfortantly we fell of our goal. WeI do hope you will give us another chance to serve you.

Thank you again for your comments they are grately appreciated.
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Fargo, ND
Top Contributor
148 reviews 148 reviews
70 hotel reviews
Reviews in 69 cities Reviews in 69 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 30, 2013 via mobile

My stays here are always relaxing. There's a fridge and a microwave in my room, the exercise room is adequately equipped, and there's a nice happy hour in the evening. MY only complaint of this hotel and so many others is that housekeeping never gets the bathtub completely clean. I like to relax and take baths before bedtime and I almost always have to clean the bathtub when I first get into a hotel room. Next time you're at a hotel, take your hand and glide it over the inside of the tub side closest to you. Then take your hand and glide it over the side that's facing you. There's usually a big difference in cleanliness.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 18, 2013

While the hotel looks beautiful, I can honestly say that I haven't stayed in a hotel that has such horrible sound problems in a very long time! It wasn't even that people were being abnormally loud (except for the room full of kids the second night, fighting with each other, but the problem had already presented itself). We were really shocked that we could hear every conversation, TV program and little noise of our neighbours - hallway sounds were obviously much worse. I'm sure the people above us were simply walking back and forth normally but it really sounded like colossal pounding.

I thought the sound would carry up early morning from the breakfast area we overlooked to our room in the morning, but much to our relief, it didn't.

I have never, ever complained about noise in a hotel before and I always try to stay at Holiday Inns as a Priority Club member (although they didn't recognize this when I checked in as I'm used to) but I had to call the front desk during our second night - it was really too much. Unfortunately, they did not have ear plugs to give out or sell and nothing was really done to make things better.

On a positive note, the front desk staff was quick and helpful, also apologetic about the noise, the pool & hot tub were nice and relaxing, and, although I'm not able to eat much on the breakfast menu due to food sensitivities, it was well-stocked, hot and easy to navigate. The lady running the area was super friendly and helpful.

Our room was nice - a little more could have been done to make it cleaner (there were gross smudges on our bathroom light switch - obviously something that was consistently overlooked) and the beds weren't as comfortable as other Holiday Inns we've stayed in - but the set up was useful with the fridge, little table and chairs, and sofa. The shower was also nice with good water pressure. We made use of the 24 hr coffee and the location was good for our purposes.

Unfortunately due to the problems with the noise, I don't see myself staying here again. I think I'll look elsewhere and I recommend that anyone who does stay here bring a set of earplugs to make their stay more pleasant than mine.

Green Features: Holiday Inns are always among the top on my list for their environmentally-friendly practices.
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Mountain Iron, responded to this review, July 31, 2013
Dear stardust1971,

Thank you for your feedback regarding your recent visit at our hotel. I'm glad to hear you found our front desk staff agent to be efficient and helpful. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for any disturbance you have experienced during your stay. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to ensure guest's satisfaction. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHGCare
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Top Contributor
86 reviews 86 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

--Nice, comfortable room.
--Good staff.
--Located close to area restaurants.
--We stayed here since they were no hotels close to Duluth for Grandma's marathon. It was NOT a good substitute as it was over an hour away!
--Externally, it looked like a lodge. Prett cool.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pittsburg, Kansas
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2012

Nice Hotel. This is a relatively new property. Hotel staff was nice, check in was quick. Room was very clean with a minifridge (no freezer section) so that we could keep stuff cool. Room also has a Microwave. Bed is comfortable with a nice selection of soft and firm pillows (which are labeled). Towels are clean and just the size that you need at a holiday inn. Free breakfast is nice, with the standard free breakfast fare, even a to go bag if you are in a hurry. Parking lot has extra plug ins if you need to keep vehicle heater plugged in.
Plenty of plug ins in the rooms also, and the free wifi seemed to work fine (not blistering fast but not slow either)....A little high price for a holiday inn, but this is by far one of the nicest properties in the area...
Walls are a little thin, as the contractor for the hotel must not have put any insulation between the rooms, but I usually use a sound machine....but I could clearly hear the TV in the next room all nite long....

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Apple Valley, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2012

This place is new and very, very clean! We had a great stay. Quick and friendly check in and out. Comfortable beds, no gross bedspreads like so many hotels. Really nice granite stone in bathroom! Nice mini fridge in room. The continental breakfast was nice. Stay here. It is worth the extra money.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Suites Mountain Iron

Also Known As:
Holiday Inn Express Suites Mountain Iron Hotel Mountain Iron
Holiday Inn Express Suites Mountain Iron Hotel
Address: 8570 Rock Ridge Drive, Mountain Iron, MN 55768
Phone Number:
Location: United States > Minnesota > Mountain Iron
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 2 hotels in Mountain Iron
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Mountain Iron 2.5*
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