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“Comfortable Stay” 4 of 5 stars
Review of Holiday Inn Express Suites Mountain Iron

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Holiday Inn Express Suites Mountain Iron
2.5 of 5 Hotel   |   8570 Rock Ridge Drive, Mountain Iron, MN 55768   |  
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Ranked #2 of 2 hotels in Mountain Iron
GreenLeadersBronze level
Peoria, Illinois, USA
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“Comfortable Stay”
4 of 5 stars Reviewed June 3, 2012

The front desk clerk was very friendly and made an effort to make the common area comfortable while I was doing some work on my laptop (the fire did not work but it was in May so I was not surprised/disappointed). The room was clean and comfortable; breakfast was enjoyable as typical for a Holiday Inn Express. I would stay here again if in the area.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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61 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Salt Lake City
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 2, 2012

This Holiday Inn doesn't offer any surprises, which is excatly why this is the hotel I chose to stay at when in Northern Minnesota near the tri-cities. The free breakfast offering is more than acceptable, rooms are always clean, gym is decent, and people are friendly. Sometimes the front desk can be a little understaffed, but they are apologetic if you have to wait more than just a couple of minutes.

A good hotel choice in the area.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cincinnati ohio
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 24, 2012

Used priority club to arrange for some rooms. I used 30,000 points that I had in my account and then purchased 10,0000 points three times to be able to get three rooms in exchange for 60,000 points. Received my credit card statement and was charged for the points and then charged full price for the three rooms. i then spent an entire day on the phone with priority club, the hotel itself, the credit card company and still never resolved the issue. Nobody could explain why my card was charged for the rooms and nobody would take the charges off. All of the points I purchased were non-refundable. I eventually told them to close my account and donate my points to charity. Nobody in priority club or the hotel itself was willing to make things right. I would not recommend Holiday Inn to anyone and they have lost me as a customer forever. Very disappointing. I've stayed in the hotel before and really liked the people.

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Mountain Iron, responded to this review, June 4, 2012
Dear dave t,

Thank you for taking the time to write a review. We appreciate your business very much and thank you for your loyalty as our priority club member! We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. Sorry to hear you received service which was less-than-satisfactory. We have sent you a private message to obtain more information.

Again we thank you for your review as we believe that we can only improve and enhance our services through our guests' feedback.

Thanks,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cottage Grove, Minnesota
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 23, 2012

I decided to stay here on business and was not disappointed. The clerk that checked me in was very helpful and friendly, the hotel was clean and the free drinks and snacks were a bonus. Will stay again for sure.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richville, MN
1 review
5 of 5 stars Reviewed February 22, 2012

My wife and I were traveling to pick up a new puppy and spent the night at the Holiday Express. Very good room and good value--fresh rooms and friendly staff.

Stayed December 2011, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit Lakes, Minnesota
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 21, 2012

Staff was excellent to work with as we checked in late the night of our stay. The 2 queen non smoking room was very clean and well appointed. Bed was comfortable, had no problem sleeping. Breakfast was great per the kids review! Would stay again!!

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Top Contributor
69 reviews 69 reviews
47 hotel reviews
Reviews in 41 cities Reviews in 41 cities
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed February 12, 2012

Let me start by saying that when 90% of the hotel is likely filled by hockey kids and parents (and you are not one of them), it is expecting a lot to have a quiet stay. However, the physical property and features of the hotel itself are very nice, freshly constructed or updated, with comfortable bedding and pillow options, flat-screen television in the room, free wireless internet (which we did not use), reasonably sized pool and whirlpool area (although the whirlpool was a bit lukewarm for my taste), and a spacious breakfast area for the hot, complimentary breakfast provided each morning. Perhaps because it was obviously a hockey tournament weekend, prices were high, but I have not paid that much for a Holiday Inn Express anywhere else on a non-holiday weekend.

Unfortunately, we ended up in the handicap accessible room which was located adjacent to the open breakfast area (with noise that becomes amplified as multiple voices join in), across from the hallway to the pool area, which is tile and amplifies noise, and the hallway to the pool also contains vending machines, with the elevator access practically just outside the door to our room. The door to the room does not provide good noise protection at all -- perhaps a door sweep on the bottom would help rather than a gap which lets in more noise and light? The voices from the breakfast area, pool traffic and elevator quieted down after 11 when the pool was supposed to close for the evening, but were roaring pretty good starting by 6:30 AM on a Sunday morning accompanied by the pounding of feet with kids running up and down the hall to and from the breakfast room, parents calling to kids from the breakfast area as they headed down the hall or elevaor, etc. Management might consider posting a sign by the elevator door and/or hall entrance to the pool reminding people to keep voices down as rooms are close by (or at least the handicapped accessible room on the first floor is!).

The parking lot is ample and free, with Perkins a short distance away, but no other restaurants or services within walking distance. You really need to drive into Virginia, only 5-10 minutes away, for more options, though. The Holiday Inn Express is probably the nicest hotel in the area, with the Giant's Ridge quite a distance away. So, if the Giant's Ridge Lodge was full, we'd likely consider staying here again, but only if we could get a room away from the high-traffic areas given the lack of sound protection.

Room Tip: Unless you need the accessiblity, think twice about booking if the only room available is the handic...
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  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Suites Mountain Iron

Address: 8570 Rock Ridge Drive, Mountain Iron, MN 55768
Phone Number:
Location: United States > Minnesota > Mountain Iron
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Mountain Iron
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Mountain Iron 2.5*
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Also Known As:
Holiday Inn Express Suites Mountain Iron Hotel Mountain Iron

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