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“Great location for shopping at various shopping malls and outdoor shopping areas.” 4 of 5 stars
Review of Minneapolis Marriott Southwest

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Minneapolis Marriott Southwest
3.5 of 5 Hotel   |   5801 Opus Parkway, Minnetonka, MN 55343   |  
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Ranked #3 of 7 Hotels in Minnetonka
South Dakota
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
“Great location for shopping at various shopping malls and outdoor shopping areas.”
4 of 5 stars Reviewed March 27, 2013

This is our second year staying here. My husband had a weekend convention at the hotel and I went shopping. This hotel is 10-15 min from Southdale and Eden Prairie shopping centers. It is also 10-15 min from France Ave shopping and the Shops at West End.
There is no free breakfast but they have an amazing $15.00 breakfast buffet.
The rooms are basic but clean. The beds are comfortable with a light down comforter.
The staff is very friendly and professional.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott J, Manager at Minneapolis Marriott Southwest, responded to this review, May 28, 2013
I am delighted to read that you were able to enjoy the area shopping centers. Many people only know of the Mall of America and miss out on all the great local stores. Thank you for the kind words regarding our staff. Your feedback will be shared with the staff.
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153 reviews from our community

Traveler rating
    54
    63
    23
    9
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Ripon, Wisconsin
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 25, 2013

We were visiting the gift market which is right next door so the location was great. Check in was fast and the front desk personnel were really friendly and fun.

Our room was very quiet and the bed and pillows were wonderful.

The lobby is roomly and stylish and we saw many people eating at the restaurant off the lobby. We did not eat at the restaurant but the food looked good.

We would stay at this hotel again.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott J, Manager at Minneapolis Marriott Southwest, responded to this review, March 26, 2013
The kind words about the hotel and staff are very much appreciated. I have been to the Gift Mart facility and am amazed at all the fabulous items they have. I look forward to having you stay with us again for their next event.
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Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 20, 2013

Here for 4 nights on a business trip. Originally given a standard room, which was pretty small. Since we were going to be there for 4 nights, we called the front desk and asked if there was a suite available. There was so we upgraded and paid only nominally more per night. It was well worth it. My biggest complaint is there is no microwave in the room. There was a fridge and a coffee pot, but that was it. Most of your higher end hotels offer a microwave.
My biggest beef with Marriott is the fact that NOTHING is included. We normally stay at Hilton's, and there is always at least a bottle of water in the room. If we wanted coffee in the morning--due to the fact that we hate hotel room coffee--we had to buy it. Again, most HIlton's at least offer free coffee in the lobby in the morning. Pretty minor stuff. Nice happy hour in the restaurant. All in all, we enjoyed our stay.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott J, Manager at Minneapolis Marriott Southwest, responded to this review, March 26, 2013
Thank you for the feedback regarding our amenities. Feedback on ways to improve is always welcome. I am glad you were able to experience an upgraded room. The bar and restaurant team are delighted to hear you enjoyed the happy hour.
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Boca Raton
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2013

In traveling to Minneapolis, Minnesota, the final weekend of January, I stayed at the Minneapolis Marriott Southwest. The objective of this visit was auditory support at Starkey Laboratories working with Bill Austin to accommodate my severe/profound hearing loss. Needless to say, this trip was emotional in its endeavors, but staying at the Marriott made an upheaveled whirlwind of a visit much more secure, comfortable, and enjoyable. The staff were all very helpful and the shuttle accomodations were always on time with cordial, considerate drivers. Thus, the staff was outstanding and the facilities are gorgeous. The room was beautiful and one is supplied with all the amenities needed to make one's stay at the Minneapolis Marriott Southwest very pleasant. I would highly recommend this Marriott if Minneapolis is a destination of your upcoming travels.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott J, Manager at Minneapolis Marriott Southwest, responded to this review, March 26, 2013
I am extremely delighted to receive your communication stating how well the staff took care of you. Starkey is a wonderful organization that we are delighted to have in the same neighborhood as us. I look forward to the opportunity to have you stay with us again.
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Minnesota
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2012

We have stayed at this hotel before and keep coming back. Though we experienced a few minor problems, the staff was very gracious, considerate, and helpful to us. The staff went to the fullest extent to make sure our stay was enjoyable. We stayed for four nights after Christmas 2012 and it was quiet, clean and wonderful. Many business people stay at this hotel but with the Christmas break, it was ideal for a quiet, comfortable stay. The location of this hotel makes it easily accessible to shopping malls, restaurants, and other activities in the west metro of Minneapolis. We will definitely return to this hotel for a future stay.

Room Tip: We stayed in a corner suite with a King, 1 BR jacuzzi. The rate is very good and the view from th...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott J, Manager at Minneapolis Marriott Southwest, responded to this review, February 12, 2013
Thank you for the kind comments regarding how the staff took such great care of you. As I have mentioned in other post replies, one of my favorite job duties is to share inspiring comments like yours with the staff. Please accept my most sincere apologies for the incident you had experienced. I hope you will be staying with us again soon.
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Saint George, Utah, United States
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 13, 2012

We went to the Mall of America for the weekend and this hotel was a great location. Just a few exits away from the mall! The Hotel staff was very accommodating! After 10 hours of shopping each day it was nice to have the restaurant at the hotel, room service was great too, Marriott Burger is my favorite! The rooms are great. We had a party of 3 and with all of our purchases we had plenty of space. All of the One-way streets made it easier to get on the freeway. It was snowing while we were there and the hotel did a great job at keeping their parking lot clear.

Room Tip: Request a high floor. We had neighbors on both sides of our rooms and we never heard any noise. Th...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott J, Manager at Minneapolis Marriott Southwest, responded to this review, December 26, 2012
Shopping at the Mall of America is truly a memorable experience. It sounds like your trip there was a successful one. Thank you for the kind comments regarding the hotel and restaurant. Your feedback was enjoyed by the entire team.
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MIDDLEFIELD
Top Contributor
78 reviews 78 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 17, 2012

The service people at the front desk were incredible. They helped to plan my local trips and gave me great directions to my destinations. The food at the hotel was good off the menu but the breakfast buffet was old and the eggs hardened. It was also pricey about 20 dollars for breakfast where so many hotels include it in the price.
The room was clean though the housekeepers were over zealous knocking on my door at 7:30 am, to clean the room. Though I had a late check out they came to my door four times before I finally just let them in to clean the room while I was still using it . This rushed me out of the room before I was actually ready so I never did use the late check out time.
The location of this hotel is a bit tough to find as it is on Opus Circle an obscure left turn which is one way. The roads to the highways are different all in circles which are color coded and all one way. You get better at driving there the more you do it. It is about 13 miles from the airport, give yourself plenty of time there is alot of road work going on.

Room Tip: The corner rooms are the best rooms. Dont get the breakfast buffet order off the menu
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott J, Manager at Minneapolis Marriott Southwest, responded to this review, December 26, 2012
Thank you for the feedback regarding your recent stay with us. I am delighted to hear that the desk staff took great care of you while visiting the area. Please accept my apologies for the incidences regarding housekeeping and your breakfast. Your comments have been shared with the appropriate department leaders.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Minneapolis Marriott Southwest

Address: 5801 Opus Parkway, Minnetonka, MN 55343
Location: United States > Minnesota > Minnetonka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Minnetonka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Minneapolis Marriott Southwest 3.5*
Number of rooms: 306
Official Description (provided by the hotel):
Experience a re-energized hotel near Minneapolis offering an ideal location, nestled amongst walking paths and perfect for outdoor excursions, yet close to highways and attractions. The Minneapolis Marriott Southwest, a premier hotel in Minnetonka, provides a haven for relaxing and socializing with an open lobby and MI Greatroom, a perfect spot to work or play. When not relaxing in our Greatroom or enjoying the outdoors, feel at home in over 300 spacious hotel rooms and suites, featuring luxurious touches such as plush Revive bedding and 37 inch flat screen TVs. Explore exciting amenities including a health club and heated indoor pool, or enjoy a bite to eat at Stacy’s Grille, featuring eclectic regional cuisine for breakfast, lunch and dinner. With over 14,000 square feet of flexible meeting space, including a scenic outdoor patio, our hotel is the ultimate venue for both large corporate retreats and intimate social gatherings. ... more   less 
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Also Known As:
Minneapolis Marriott Southwest Hotel Minnetonka
Marriott Hotel Minnetonka
Marriott Minnetonka
Minnetonka Marriott

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