We stay at the Ivy every December for a weekend away. Over the past three years, the Ivy has really gone downhill on many levels. This year, we were "upgraded" to a suite on the 18th floor. As far as we could tell, the only difference between this "suite" and every other room we've stayed in was it's location on the 18th floor. The room size and layout were the same as any other room. This year we were particularly disappointed in a few things. First, the carpet in this particular room was old and worn and had large bulges in it throughout the room - careful you don't trip! Also, the past year the Hotel Ivy got rid of their in room movie system. What your left with is two dozen crappy cable stations - and the TV and TV remote were horribly slow - it took ten seconds just for the TV to go from one channel to the next. I know that seems petty, but we like to sit around and watch a lot of TV and it was incredibly frustrating to do. They have also really let their room service food slide. The breakfast we ordered up to the room was not acceptable and left us both feeling ill. We mentioned these things when we checked out. They promptly apologized and then told us their computer systems were not working and they would be unable to give us a receipt and would not be able to email one either. If we wanted a receipt of some kind we would have to call back in the next couple days and they could mail us one. Ridiculous.
The Hotel Ivy is located in a good spot - close to the convention center and to a bunch of good restaurants - but they have really have let everything slide. It seems like a crappy hotel trying to be an upscale hotel. There are plenty of other options nearby - check them out - you won't regret it.
- Official Description (provided by the hotel):
- Situated in the heart of downtown Minneapolis, the skyway-connected Hotel Ivy hotel is conveniently located next to Orchestra Hall, the Nicollet Mall area and the Convention Centre. ... more less
- Reservation Options:
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- Also Known As:
- Ivy Hotel Minneapolis