Well sometimes it is best when things are going badly at dinner, just pack it up and go back another time. Unfortunately that was my experience with the food at Busters. Both the bartender and the Manager were excellent in their attempts to right the ship, but in the end it was a “fold ‘em” hand.
I ordered the wings as an appetizer “Buster’s” style (which I was told was a reduced balsamic), a bison burger med-rare with caramelized onions and cheddar (I was told that bacon was ground into the bison meat) and a side of sweet potato fries.
For the good news. The sweet potato fries were delicious, crisp on the outside and soft on the interior. They also were lightly salted.
Unfortunately the rest was a challenging event.
The wings – The wings were served with a mild cheese sauce (thankfully). I first tried one without the sauce and there was very little flavor. The interior of the wings was tasteless and the texture was almost reminiscent of boiled chicken while the exterior layer was very tough (from the deep fry). Texturally, the combination was not pleasant. The glaze was also tasteless, very confusing since this was a reduced balsamic. Fortunately the cheese added some level of flavor to the dish.
The burger – The bison burger was served medium, a little overcooked and the meat itself was tasteless; if there was bacon in the meat, mine missed the inclusion. The kitchen then oversalted the exterior, the caramelized onions were not, and to be honest I found the bun as flavorless as any I have eaten (Sorry, I know everyone loves the buns from next door). Overall I could not find anything worth complimenting on the burger.
Since I was sitting at the end of the bar the manager (maybe the owner) and I started chatting. He saw more than half the burger was still on the plate covered by my napkin and asked about it. He was incredibly receptive to my feedback, took the burger off the check and told me he would check it out himself and have the kitchen make him one.
Other than his incredibly positive and caring attitude, I would probably write off the restaurant and place on the DNR list, but the manager was passionate enough that it was probably a bad day in the kitchen versus a bad restaurant.
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