Business placed me here or I would have left. Of the 50+ of my group ALL had multiple BAD experiences . Yes the renovation is lovely downstairs & in the rooms. But what the heck is up with lack of staff or adequate ordinary expectations... Like towels, coffee (for the machine in room), cleaned rooms, trash removal, clean glasses & rugs. There was one poor soul working breakfast & lunch & later driving the van to take us to some places to eat in Maple shopping area. Manager was non-existent, supervisors solved nothing. The bottom level staff struggled to do less than basics.
Hilton should remove their name from this hotel. In addition , I cannot imagine why anyone would stay in an industrial area NOT in walking distance of anything. Ugh!
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- Also Known As:
- Crowne Plaza Minneapolis North Hotel Minneapolis
- Crowne Plaza Brooklyn Center