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“Solid choice for a hotel” 4 of 5 stars
Review of DoubleTree Suites by Hilton Minneapolis

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DoubleTree Suites by Hilton Minneapolis
3.5 of 5 Hotel   |   1101 LaSalle Ave, Minneapolis, MN 55403   |  
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Ranked #19 of 48 Hotels in Minneapolis
Appleton, Wisconsin
Top Contributor
51 reviews 51 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
13 helpful votes 13 helpful votes
“Solid choice for a hotel”
4 of 5 stars Reviewed April 10, 2014

Usually stay at Hilton establishments when I travel and am rarely disappointed. This doubletree was very nice and had all the usual amenities that come with. All of the staff is very friendly and helpful while there. The only complaint was how difficult it was to check-in and park just because space is limited downtown. Although that makes it a great location that you can walk to just about anything you need, great bars and food around.

Stayed April 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 23, 2014
Thank you for the very nice comments about your recent stay. It is great to hear that all the staff you encountered were friendly and quite helpful. We agree that our location is ideal for the traveler as we are close to many restaurants, shopping, and entertainment options. We look forward to seeing you again.
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534 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Westminster, United States
1 review
5 of 5 stars Reviewed April 8, 2014

As an Airline Pilot, I spend a large number of nights "away" from home. This hotel is one of the best in the Minneapolis area. The staff is always courteous and quickly addresses any issue brought to their attention. The restaurant food is always a cut above what one normally finds in a hotel.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, May 1, 2014
James,

Thank you so much for staying with us and the great review. As someone who travels often you obviously have high expectations while on the road and I am glad that we were able to meet those expectations. We hope to see you again soon.
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Saint Paul, United States
1 review
2 of 5 stars Reviewed April 8, 2014

Service attitude was poor on serveral instances by serveral employees. Sent to incorrect occupied room at check-in, then accused of not having a reservation, upon return to the desk. Front desk personel was unhappy to call a taxi for me the next morning.

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 19, 2014
Adam,

I apologize for the issues you had during your recent stay. This type of service is not typical for our hotel and we will use your feedback to improve. We hope you will give our hotel another chance in the future and once again please accept our apology.
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Saint Cloud, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 2, 2014

I was in Minneapolis for a convention this past weekend and needed a place for 20 women to have lunch in approximately 1 hour. I had made a reservation for us at the restaurant in the DoubleTree. I was so impressed when Rachel the manager called me to coordinate the meals being ordered in advance and also reserving a small area just for our group. We arrived as scheduled and everything was ready for us. They served all our meals with complete accuracy, and each meal was prepared to satisfaction and was delicious! Kudos to Chef Courtney and Cook Joe for on an outstanding job preparing these meals and to Rehana and Sabrina on prompt, courteous and friendly service. The bills were ready and processed and we were back to our convention in just an hour! I would recommend trying this restaurant.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 19, 2014
Brenda,

Thank you so much for the kind words about our Restaurant team. We are very proud of the service they provide on a daily basis and I am happy to hear that you experienced this great service as well. We hope you will choose the DoubleTree for any future needs as well and we truly appreciate your business.
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Geneva, United States
1 review
5 of 5 stars Reviewed March 31, 2014

We had a great time staying at the Double Tree hotel, the room was perfect, two beds and a pull out couch be in a seperate living room. Plenty of space for the 4 of us. Everyone was super polite and helpful.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 18, 2014
Jennifer,

Thank you for the nice review and more importantly I am happy to hear that you had a great visit with us. It sounds as though our large suites are perfect when you travel. Please visit us again the next time you come to Minneapolis.
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Minneapolis, United States
1 review
3 of 5 stars Reviewed March 27, 2014

If you want to stay at a Double Tree at Hilton in Minnesota, never try staying at the one downtown in Minneapolis. The front desk staff has a lot of attitude. She does not when smile with you when you asked for a cookie or help. There is no sign of willingness to help from her face. Also, the security guard from GSS is not polite. All he wants to do is to sit down and talk with the front desk staff. This is my worse experience at a Hilton. I will stay at the one downtown Minneapolis. Also, if the management does not address my concern, I will never stay at a Hilton again.

  • Stayed March 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 18, 2014
Henry,

I apologize for the problems you had with the service from a couple members of our staff. We strive to provide great service to all of our guests and it seems as though we fell short this time. We hope you will give us another chance in the future to show you the great service that we provide on a daily basis.
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Astoria, United States
1 review
1 of 5 stars Reviewed March 26, 2014

Upon arrival and being ignored, the stay went down hill from there. Smell, cleanliness of room was horrible. The specific questions addressed when making reservations made this sound like a plush, well staffed and desirable hotel. I was too easily fooled. Never again will I return to this hotel.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 4, 2014
Susan,

I apologize for the problems you encountered during your recent stay. Please contact me directly at your convenience so I can apologize and get details of how we can improve.

Patrick Bissen
612-332-6800
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Additional Information about DoubleTree Suites by Hilton Minneapolis

Address: 1101 LaSalle Ave, Minneapolis, MN 55403
Phone Number:
Location: United States > Minnesota > Minneapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Minneapolis
#17 Family Hotel in Minneapolis
#23 Romantic Hotel in Minneapolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Suites by Hilton Minneapolis 3.5*
Number of rooms: 229
Official Description (provided by the hotel):
Located in the heart of the city, this all-suite hotel is walking distance to Target Field, Hennepin Theatre District, the Minneapolis Convention Center, Nicollet Mall and Target Center. Large guest suites are 25% larger than most standard hotel rooms and feature the luxurious Suite Dreams beds, in-room safes, spacious living rooms, refrigerators and microwaves. Come lounge, network and cozy up by the fire in the lobby or visit Lot 57, our onsite restaurant and bar serving breakfast and dinner. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Minneapolis Hotel Minneapolis
Doubletree Hotel Minneapolis
Doubletree Minneapolis

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