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“Nice Property - nice location” 4 of 5 stars
Review of DoubleTree Suites by Hilton Minneapolis

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DoubleTree Suites by Hilton Minneapolis
3.5 of 5 Hotel   |   1101 LaSalle Ave, Minneapolis, MN 55403   |  
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Ranked #21 of 48 Hotels in Minneapolis
ARLINGTON HEIGHTS
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Nice Property - nice location”
4 of 5 stars Reviewed September 3, 2013

A brief three generation vacation stay. Nice location, just off the Nicollet Mall. Had one standard room and one 'Apartment Suite', a larger room with a separate bedroom and living room with sofa bed. A+ staff. Small restaurant - only ate the breakfast buffet there using HHonors breakfast certificates. Starbucks also available. Limited parking in their garage, but they provide access to additional spots in a private school lot across the street - a bit awkward to get in though.

Room Tip: Get a apartment suite for extra space.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, September 5, 2013
We really appreciate your review and for your recent stay with us. While we like a 4 star review, we strive for a 5 star every time. We will certainly take all your comments to heart and use them to retrain the staff, create better processes and accommodations, and improve our entire operation. Please come back and see our improvements soon. We really thank you for your business.
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488 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
grand forks,ND, United States
1 review
3 of 5 stars Reviewed September 2, 2013

Nice room-Fire alarms went off in early Am for about an hour..Had to leave our room-go down 10 flights of stairs..Expensive meal for breakfast...Noisy tenants next door to our room..Elevators took their time coming up and down..

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, September 5, 2013
I am so sorry that you had to endure so many undue hardships. We have lots of enhancement projects that are wrapping up around the building, and we picked this week to finish them all, as this was really the only ideal week to finish these projects during a busy summer. It was one of the projects that set off the fire alarm. The projects are finishing up this weekend, and we will have a nice building with no more projects, but I am so sorry that you had to walk down 10 flights of stairs and deal with everything that you had to deal with. We usually run a smooth ship. Please come back and let us show you the type of service and the experience that you deserve and that I know that we are capable of. Thank you for your review.
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United States
1 review
5 of 5 stars Reviewed August 29, 2013

The DoubleTree on LaSalle in Minneapolis did a superior job hosting our family and friends during our daughter's wedding. We picked it for location and were so pleased to have it work as a gathering spot. The rooms and the staff were a great asset for the weekend.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, September 5, 2013
Thank you so much for choosing the Doubletree Suites for your hospitality needs during the wedding weekend. Congratulations to your daughter! I hope the whole event was fantastic. We are so happy that we fulfilled our duty to provide you with exceptional customer service and accommodations. We appreciate your review!
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california
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2013

This hotel is very convenient to downtown and the sites. Staff very friendly and accommodating. The hotel was very full but when in our room we were not aware of noise; very nice and quiet. Comfortable beds and comfortable clean room.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, September 4, 2013
It was our pleasure to serve you! There is no better feeling than to know we succeeded in our mission to provide the best hospitality experience in Minneapolis. Our staff is real and unique, not robotic and monotone. We have an innate passion to help others. I hope we showed you our true colors, and will have a chance to do so in the future as well. Thank you!
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Altoona, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 26, 2013

Was an all around good experience, room was clean and was ready when we arrived a little early. Location was wonderful, walking distance to many venues. Hotel staff was helpful. We would certainly stay there again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, September 4, 2013
It is awesome to get a review like yours! We work so hard to ensure our customers receive the best care and want to continue to come back to the Doubletree Suites time and time again. I will be sure to pass on the appropriate accolades to the staff, and ensure we continue to give the best customer service possible. Thanks for the inspiration. We appreciate it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Top Contributor
63 reviews 63 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 23, 2013 via mobile

Location is great being able to walk to shops and restaurants on Nicolett Mall. The service was excellent from the front desk to the restaurant. And has a Starbucks in the building.
Rooms are spacious suites and has the most comfy beds!
I had no issue with the air conditioning.
Definitely my new favorite hotel in Minneaplis

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, September 4, 2013
Thank you so much for your comments and opinion. It is extremely satisfying to know that we did a great job in providing a superior experience for you our guest. Thank you for letting others know, and we appreciate your time. We look forward to the next opportunity to serve you. Call me if you ever need anything in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 23, 2013

The hotel is in a good location; near the Nicolette Mall and an easy walk to Target Field and other downtown sights. Having a Starbucks in the lobby was a great convenience, and the outdoor tables were a nice touch. The room was well-appointed, the bed was extremely comfortable and we slept like rocks. The staff at the front desk was friendly and helpful, and quickly checked us in even though we were hours early. In fact, every staff member we encountered was friendly and helpful, and made us feel welcome.
The one thing that kept me from loving this place...when we got off the elevator to our floor, there was a strong odor from the carpets -- possibly some sort of cleaning fluid. Again, we encountered this odor when we opened the door to our room. It seemed to subside soon after, although possibly we just got used to it. At any rate, it was not strong enough to ruin our stay, but it did keep it from being perfect.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, September 4, 2013
We certainly wanted you to "love" our hotel as well. We were repainting all of the guest room doors and performing many other enhancement projects that may have contributed to the smell you are referring to. Nonetheless, I am sorry that your stay was not perfect, and that we still failed to deliver on every aspect of your stay. Most of our work to beautify the building is complete, so I hope that you will try us again in the future. We value your business and will do anything to keep you as our customer.
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Additional Information about DoubleTree Suites by Hilton Minneapolis

Address: 1101 LaSalle Ave, Minneapolis, MN 55403
Phone Number:
Location: United States > Minnesota > Minneapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Minneapolis
#15 Family Hotel in Minneapolis
#24 Romantic Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Minneapolis 3.5*
Official Description (provided by the hotel):
Located in the heart of the city, this all-suite hotel is walking distance to Target Field, Hennepin Theatre District, the Minneapolis Convention Center, Nicollet Mall and Target Center. Large guest suites are 25% larger than most standard hotel rooms and feature the luxurious Suite Dreams beds, in-room safes, spacious living rooms, refrigerators and microwaves. Come lounge, network and cozy up by the fire in the lobby or visit Lot 57, our onsite restaurant and bar serving breakfast and dinner. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Minneapolis Hotel Minneapolis
Doubletree Hotel Minneapolis
Doubletree Minneapolis

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