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“great experiencey” 5 of 5 stars
Review of DoubleTree Suites by Hilton Minneapolis

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DoubleTree Suites by Hilton Minneapolis
3.5 of 5 Hotel   |   1101 LaSalle Ave, Minneapolis, MN 55403   |  
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Ranked #19 of 45 Hotels in Minneapolis
Portage
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“great experiencey”
5 of 5 stars Reviewed April 19, 2013

We chose this hotel because it had a pkg with mall of America. We had a great time and the employees were great. We got a worm cookie when we arrived and left. And when they said they were going to bring the item to our room they delivered on time and if the were late they called and said they were going to be late. I would recommend this hotel to other for sure we had a great time and can't wait to try another of their hotels.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 20, 2013
It is so rewarding to hear that we did our job in creating a fantastic experience for you and your family. We take a lot of pride in being down to earth and genuine ambassadors of hospitality. We are glad you enjoyed the Mall package and our cookies. Come back and see us soon. Summer is right around the corner!
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660 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
turlock, United States
2 reviews
5 of 5 stars Reviewed April 19, 2013

We came to have orientation at a downtown law school and it was within walking distance of all the school, shopping and the Twins ballpark. The staff were friendly, the room service was great. Only the weather was the downfall

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 25, 2013
I will be very glad when the weather is not a negative factor anymore. We are supposed to have a 70 degree day this weekend so maybe spring is here? Thank you so much for your review. I am so glad that our staff and our hotel met and exceeded all of your expectations. We are working hard every day to improve our hotel and make things even better for the next stay. We look forward to seeing you at our hotel again in the future. Contact us if you need anything at all.
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Ontario
Level Contributor
129 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed April 19, 2013

The suite was spacious and very clean. The service was good, but could be better and in some cases more prompt. The restaurant downstairs is convenient, especially for breakfast. However, the buffet breakfast could be better for a hotel of such a caliber.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 20, 2013
Thank you so much for taking the time to give the Doubletree Suites in Minneapolis a review. You have given plenty of reviews along your journey and we are happy to be a part of your portfolio. I wish everything would have been perfect for your stay, and I know we are capable of better. I realize you know what excellent service is, so I hope you come back to the hotel so we can prove to you we have what it takes to be the best hotel in Minneapolis.
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Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 18, 2013

I have stayed at this hotel before and never have been let down. The staff is very friendly, the
location is perfect for us and we sleep so good! We won't hesitate booking there again. We didn't eat or drink at the hotel so can not help you out there.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 19, 2013
It is a pleasure to have you time and again as our loyal guests. It is great to see that you are a senior contributor with Trip Advisor as well. The time you spend giving you reviews helps so many people and I am sure they are as grateful as we are. Please contact me the next time you stay with us. I would love to meet you and thank you personally for your business. We love having you as part of our family and look forward to future endeavors. While I realize there are many options for dining in Minneapolis, I would love to show you our new menu in Lot 57, our restaurant. I hope I have the chance. Thanks again for your review, your business, and your time.
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Buffalo, United States
1 review
5 of 5 stars Reviewed April 17, 2013

I was a bit apprehensive when I first booked this hotel because in comparison to the prices of other hotels, they were very reasonable. After staying at the Double Tree, I realized this is by far the best deal in Minneapolis.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 19, 2013
I am so glad you chose the Doubletree Suites in Minneapolis, and that the value of our service and product spoke for itself. You deserve a deal that provides you with a great price but a great experience as well. Thank you for giving us a chance. Please come back and see us soon. We have a warm chocolate and walnut cookie waiting for you. Thanks!
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Minnesota
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 8, 2013

My husband and I stayed here on a Saturday night, in a King suite. The bed was comfortable and having a refrigerator was really nice. Great customer service with everyone we encountered. We would definitely stay here again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 9, 2013
Thank you so much for staying with us. We are glad that you and your husband had a great time and got to relax and enjoy yourselves for the weekend. We know you many choices when visiting downtown Minneapolis, so we are honored that you chose the Doubletree Suites and hope you choose us next time as well. Your business means the world to us and we thank you for your review.
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1 review
3 of 5 stars Reviewed April 7, 2013

The staff was all very friendly and the lobby was great. The rooms were very warm, which the staff warned us about at check in and advised we crack the windows and turn thermostat way down. We did all of that but it stayed warm for the 2 nights we were there. The rooms are a bit on the dated side but this is also an older building downtown Minneapolis. Yes I would stay here again for the price I cannot complain. The breakfast was expensive and not very good, but I didn't have to pay for it due to our friend who is a HH member and had free passes. I would have been very disappointed if I had to pay out of pocket for that. Parking is a bit scary (limited) unless you get there at a decent time to get a prime spot. Over all this was an OK stay, the rooms were clean and the staff was nice.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review, April 13, 2013
Thanks for your review. It is great to hear that you felt our rooms were clean and our staff was nice. That is certainly part of the experience but obviously we didn’t exceed your expectations in some areas. I apologize that you stayed too warm for your entire stay. We should have communicated better with you on how you could receive the perfect temperature in your room. I am sorry that this wasn’t communicated better for you. We are looking in to lowering the price of breakfast to ensure that our guests are completely satisfied with our value. We offer a few items that aren’t offered by hotels in town, but we appreciate your feedback. Thank you for all of your thoughts. We need to get this type of feedback to continue to improve and make things perfect for the future. I hope we see you back at the hotel in the future.
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Additional Information about DoubleTree Suites by Hilton Minneapolis

Address: 1101 LaSalle Ave, Minneapolis, MN 55403
Phone Number:
Location: United States > Minnesota > Minneapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in Minneapolis
#13 Family Hotel in Minneapolis
#20 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Minneapolis 3.5*
Number of rooms: 229
Official Description (provided by the hotel):
Located in the heart of the city, this all-suite hotel is walking distance to Target Field, Hennepin Theatre District, the Minneapolis Convention Center, Nicollet Mall and Target Center. Large guest suites are 25% larger than most standard hotel rooms and feature the luxurious Suite Dreams beds, in-room safes, spacious living rooms, refrigerators and microwaves. Come lounge, network and cozy up by the fire in the lobby or visit Lot 57, our onsite restaurant and bar serving breakfast and dinner. Grab a cup of coffee in our full-service, onsite Starbucks. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Minneapolis Hotel Minneapolis
Doubletree Hotel Minneapolis
Doubletree Minneapolis

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