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DoubleTree Suites by Hilton Minneapolis: Traveler Reviews

3.5 of 5
1101 LaSalle Ave, Minneapolis, MN 55403
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DoubleTree Suites by Hilton Minneapolis
Ranked #23 of 49 hotels in Minneapolis
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228 reviews from our community

Traveler rating
    65
    98
    36
    17
    12
See reviews for
Families
33
 
Couples
49
 
Solo
22
 
Business
87
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Saint Louis, Missouri
Top Contributor
140 reviews 140 reviews
35 hotel reviews
Reviews in 62 cities Reviews in 62 cities
75 helpful votes 75 helpful votes
“Downtown location”
4 of 5 stars Reviewed January 1, 2013

Only stopped for the one night, but hotel room very nice and spacious. Loved the bath towels. Underground parking a little scary at night, but most of those are. Only had interaction with the desk clerk when checking in, and security when called about another room's late night arguing that carried on into the hall. Was handled by staff in a fairly swift manner.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask JMLMississippi about DoubleTree Suites by Hilton Minneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review
January 3, 2013
Thank you for staying at the Doubletree Suites in Minneapolis! I know you only stayed for one night, but we appreciate the business and hope you come back and stay with us for a few more nights next time. I apologize about the arguing in the hallway. I certainly understand how frustrating that can be when you are getting ready for bed, but our security guard has been with the hotel for over 6 years and tries to handle every situation with utmost professionalism and timeliness. I appreciate your understanding, and am so happy that for the most part your stay was enjoyable. Thanks for your review, and we hope to see you again soon.
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“A great choice in Minneapolis”
5 of 5 stars Reviewed December 31, 2012

This hotel is located in downtown Minneapolis, near everything! (including the new Lunds grocery store which is awesome as the suite has a fridge and a microwave). Easy access to all of downtown on foot, as well as Loring Park and the Walker Art Center. Suites are clean and big. Perfect for a stay of a few days. The staff were all great and there is a Starbucks attached. A really good value. The only complaint: We couldn't get the room as cold as we like it for sleeping.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mars2dave about DoubleTree Suites by Hilton Minneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review
January 1, 2013
Happy New Year! We are so happy you decided to be our guest at the Doubletree Suites in Minneapolis and thank you so much for your review. It was a pleasure to serve you and we look forward to you rekindling with you on your next trip to Minneapolis. I apologize about the heat, but we will remedy the problem quickly so your next stay will be flawless. I wish you the best in 2013, and thank you again for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menasha, Wisconsin, United States
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
“Triple tree, not Doubletree!”
5 of 5 stars Reviewed December 24, 2012

4+ WHEELS in my book! (my rating) I was booked here due to a delayed flight by Delta. In the past (not Delta) I would end op at a two star hotel, at best. Delta went over and above with thus place. It rates as one on the best rooms I stayed in all year. Getting in late and hungry, I stopped in the lobby bar for a night cap and snack. The server was prompt and friendly - 10:30pm!! The crab cake was perfectly prepared and the two sauces were excellent. The room was spacious, stylish and the bed just swallowed me up. The only improvement could be on the Caesar salad. It was a bit light and could use more flavor. Regardless this was a 5 star stay in my book!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Jim P about DoubleTree Suites by Hilton Minneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review
December 27, 2012
Thank you so much for your response! I am so sorry that you missed your flight, but I am glad that you "landed" at our hotel, and that you found the staff, the service, and the accommodations more than satisfactory! That is what we strive to do, and it makes all the difference when we hear comments like this one. Thank you for taking the time to write this review, and we will definitely try to improve on the quality of the Caesar salad, Come back and see us soon, and Happy Holidays!
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1 review
1 helpful vote 1 helpful vote
“Disorganized”
2 of 5 stars Reviewed December 11, 2012

Do not, I repeat, Do not use a debit card for your stay. Nothing but headaches from the moment I checked in. The biggest problem is the front desk won't listen to the guest. I had two rooms for one night. They authorised for 3 tieing up funds I could have used for shopping. Then, the frosting on the cake...I got stranded on the Sunday because of a snow storm. I talked to the GM, Dustin, who said he would honor my Saturday rate...WRONG! They wanted to charge me $395 with tax. So all day they tried charging my card maxing out my funds for use. My bank says it will be 10 to 14 days before they can release these funds. I talked to their accounting people Monday. The funds are still tied up. Oh well! The chocolate chip cookie was tasty. No communication! Thank you, Doubletree Minneapolis Downtown!

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask JoeP57104 about DoubleTree Suites by Hilton Minneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review
December 27, 2012
I certainly wish you would have communicated your struggles with me before you left the hotel so I could have helped you. You were happy that we got you a room during the snow storm, I spoke with you during the check in process and you were in good spirits, and that was the last I heard from you. The hotel has never implemented or tried to receive a $395 rate from any guest, so I am sorry but I just don't know where you got that information from. You received the same rate on the 2nd night as you received on the 1st nights, as we agreed upon. We sincerely did not try charging your debit card all day long, and if there are still funds held up by the bank then I would be happy to assist you in getting them reversed. We don't show we are holding any funds from you in our system, but if your bank is telling you otherwise, you could have contacted me and I would have been happy to get the reversed for you. I would be frustrated as well if I didn't have money to shop because of a mistake made by someone else, but I wasn't aware of the prolonged problem until I read this review. Nonetheless, I am sorry and will do whatever I can to help you moving forward.
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Midland, Michigan
1 review
1 helpful vote 1 helpful vote
“Restaurant not ideal for breakfast”
3 of 5 stars Reviewed December 2, 2012

The hotel is more than adequate, clean rooms and good location, but the restaurant for breakfast was expensive, service was slow and food was not very good. I suggest you walk down the street to Hell's kitchen for breakfast instead. Even the Target snack bar would be better.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Jim C about DoubleTree Suites by Hilton Minneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this review
December 4, 2012
Jim C,

Thank you so much for your review. The restaurant has been on a streak of positive comments lately from our in house guests, so it is humbling and dispiriting to hear that you had less than perfect service. I am confident that the restaurant will be exceeding our guest’s expectations soon, but am very sorry that you had to go to a different restaurant to fulfill your appetite. Please come back and visit us again, and breakfast will be on me. Thank you for your time, and Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Minneapolis

Also Known As:
Doubletree Suites By Hilton Minneapolis Hotel
Doubletree Suites By Hilton Minneapolis Hotel Minneapolis
Doubletree Hotel Minneapolis
Doubletree Minneapolis
Address: 1101 LaSalle Ave, Minneapolis, MN 55403
Phone Number:
Region: United States > Minnesota > Minneapolis
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Family Hotels in Minneapolis
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Enjoy downtown Minneapolis' only full service, all-suite hotel! Refreshed & renewed for your enjoyment, our hotel has just wrapped up a multimillion dollar renovation. All suites feature the luxurious Suite Dreams beds, in-room safes, spacious living rooms, refrigerators and microwaves. Located in the heart of the city, this hotel is walking distance to Target Field, Hennepin Theatre District, the Minneapolis Convention Center, Nicollet Mall and Target Center. Start your morning by visiting the only full service Starbucks located in a hotel in the city! Come lounge, network and cozy up by the fire in the lobby or visit our restaurant for breakfast, lunch or dinner. ... more   less 
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