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“Excellent Staff - Handles Issues Well” 4 of 5 stars
Review of Doubletree by Hilton Hotel Minneapolis - Park Place

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Doubletree by Hilton Hotel Minneapolis - Park Place
3.5 of 5 Hotel   |   1500 Park Place Blvd, Minneapolis, MN 55416   |  
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Weekend Rates from $119!
Ranked #27 of 48 Hotels in Minneapolis
Neenah
Top Contributor
81 reviews 81 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
“Excellent Staff - Handles Issues Well”
4 of 5 stars Reviewed August 5, 2013

My wife and I are authors of Negotiate Anything - a first of a kind book which tracked 30-years of customer service in the U.S. and explains what has caused service to decline and what consumers can do to get their moneys worth. With that disclosure, this is my 3rd time at this hotel and my wife's first. We booked a room on the 14th floor, a private floor. We do this so that we improve our odds of having a quite, relaxed stay. There were multiple weddings during our two night stay (Fri/Sat nights). Across the hall from our room was a 'party room' with double doors. We were woken at 3 AM Friday night by paryters and had to call Sat night at 11:30. The hotel responded (on their own without us asking) with handwritten notes apologizing and automatically taking 25% off ($70 for both nights). In our book, we point out that consumers recognize that there will be problems -- its how an organization deals with it that makes the difference. The front desk service was excellent throughout our stay. The entire hotel is clean. We didn't eat any meals or have drinks. Their warm 'reception' chocklate chip cookies are outstanding (however 300+ calories!). We did notice a bit of hair stuck to the shower curtin. Overall, excellent service, nice (standard) room, free wi-fi, ample parking, resturants and movies a walk across the street. We received 4 free breakfasts and two appetizer coupons upon check in. Sadly, we were able to use them.

Room Tip: Make sure your room isn't in close proximity to the double door 'party' room and try and...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • German first
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English first
Orlando, Florida
Top Contributor
179 reviews 179 reviews
67 hotel reviews
Reviews in 53 cities Reviews in 53 cities
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed August 4, 2013 via mobile

Centrally located on the west part of Minneapolis, very near to mayor highways, shops, restaurants and great trails. A small pool that kids love, small gym with towels and water, clean room and comfortable beds. I enjoy my stay, and the advantage of having EVERYTHING SO close. That is unbeatable!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed July 30, 2013

This hotel was PERFECT for my stay. I was able to go across the street for fantastic dining options and shopping. There's also a movie theater in the neighborhood. The fitness center and indoor pool are very nice. Front desk service was impeccable. I feel like I received great value for my money.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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Paola Ks
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2013

Nice hotel very close to food district. Great place to stay. Front desk very helpful. Love the cookies you get when uou check in.Would stay here again. Close to shopping malls. Only downfall no microwave or fridge in rooms.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 28, 2013

Clean, convenient to an amazing set of restaurants across the street in the mall. Staff helpful. Their restaurant could use a lot of work. All of the hotels like this don't seem to get it. After a trip I need a bellman. I don't want to travel 5 hours for the thrill of carrying my own bags. The gift shops are always sad. The room was very clean, beds very comfortable and the tV was great.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chamberlain, United States
1 review
4 of 5 stars Reviewed July 25, 2013

Everything at this hotel was top notch. Would gladly stay there again. The only complaint would be the hot tub was very cold. The staff at the front desk were extremely nice and helpful. The wait staff for breakfast in the mornings were pleasant and attentive. The cookies were great and the breakfast buffet was very sufficient. The elevators were a little slow especially for having 4 cars but would definitely recommend staying there. Easy access to restaurants and quaint little shops right across the way.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 24, 2013

This "cobbled together" property deserves to have its Hilton branding removed. Wonderful people in an antiquated building that needs significant investment. Difficult to navigate, poor choice in food service and just plain old.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Dan W, General Manager at Doubletree by Hilton Hotel Minneapolis - Park Place, responded to this review, August 30, 2013
Thank you BikeMan1950 for your review. I really appreciate that you enjoyed the wonderful employees we have at the hotel. We pride ourselves on one of the best locations in the city across the street from The Shops at West End and only 4 miles from downtown Minneapolis. This is a hotel rich in history and tradition. We will take your comments under advisement and review the menu selections in the outets. Thank you again for choosing Doubletree.
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Additional Information about Doubletree by Hilton Hotel Minneapolis - Park Place

Address: 1500 Park Place Blvd, Minneapolis, MN 55416
Phone Number:
Location: United States > Minnesota > Minneapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Minneapolis
#24 Romantic Hotel in Minneapolis
#25 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Hotel Minneapolis - Park Place 3.5*
Number of rooms: 297
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Minneapolis - Park Place is located less than four miles west of downtown Minneapolis (near St. Louis Park) to offer you the convenient access to downtown attractions with great guest amenities you won’t find at most downtown hotels like complimentary parking, indoor heated pool and complimentary in-room wireless. The Shops at West End across from the hotel also offers great dining, shopping and entertainment outlets. A variety of function space and banquet rooms are also available for your wedding, corporate meetings, or other special events. Whatever your purpose, let us make your visit to the Minneapolis area a memorable experience! ... more   less 
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Also Known As:
Doubletree Hotel Minneapolis
Doubletree Minneapolis
Minneapolis Doubletree

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