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“Great stay!” 5 of 5 stars
Review of Doubletree by Hilton Hotel Minneapolis - Park Place

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Doubletree by Hilton Hotel Minneapolis - Park Place
3.5 of 5 Hotel   |   1500 Park Place Blvd, Minneapolis, MN 55416   |  
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Ranked #24 of 49 hotels in Minneapolis
Franklin, Wisconsin
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Great stay!”
5 of 5 stars Reviewed March 5, 2013

room was clean and comfortable, nice beds! good water pressure in shower,nice size bathroom. free tethered internet. rooms were quiet, floors were sound proof. Would have been nice to have a fridge and micro but not a deal breaker. Flat screen tv could have been larger, but was fine. There were plenty of outlets too. Didn't use restaurant or pool. Plenty of restaurants and shopping very close by. Movie theatre one block away.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan W, General Manager at Doubletree by Hilton Hotel Minneapolis - Park Place, responded to this review, March 7, 2013
My staff and I at the Doubletree thank you for your comments. We truly feel the value we offer our guests along with great service, clean accommodations and an ideal location make the Doubletree a great choice for the Twin Cities area. Thank you again for the feedback and we look forward to having you visit us on your next trip.
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393 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
1 review
3 of 5 stars Reviewed March 2, 2013 via mobile

I stayed here for 3-4 days, while renovating my apartment. Maria I believe her name is checked me in. New on the job & in training, She's wonderful & helped answer all my Q's total sweetheart. I didn't appreciate the night staff. Not as friendly rather rude. & We all know Customer service is # 1!

Love the offer of a free warm cookie upon check in.
Rooms are very clean. Beds are comfortable. Workout room/pool, Housekeeping A plus! Location is perfect. Close to uptown, downtown & several restaurants within walking distance. (Rainbow foods across the street) Cons- No wifi in rooms,*only in public areas* would be nice to have mini fridge, laundry, Charge for coffee in lobby? Overall- pretty good hotel. Would recommend.
However, Could use improvement. Better management.

-M

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan W, General Manager at Doubletree by Hilton Hotel Minneapolis - Park Place, responded to this review, March 4, 2013
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service from our PM staff. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. We are always looking at ways to improve our offerings and amenities. Thank you again for your comments.
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Dakota Dunes, South Dakota
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 1, 2013

The staff here at the Doubletree are always professional and caring. The rooms are immaculate, the food offerings at their restaurant are wonderful, the pool/spa/fitness rooms are great, and overall this is a wonderful place for you to stay. I have always stayed on the private VIP floors because I like the quietness. The only thing I didn't care for is the lack of wi-fi in the rooms. I would think that a larger hotel like this one would offer free wifi in the rooms.

Room Tip: Choose the upgrade to the VIP private floors if you can! Worth the extra $$
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2013

Great experience

Free cookies 24/7 at front desk and they're always hot and fresh.

Gym and indoor pool/sauna are open til 11pm daily - FABULOUS!

Staff was very friendly and helpful. Loved that about this hotel.

Room service was reasonably priced and parking was free.

Wifi cost $10.95 a day but that's for 24 hours. Good deal.


Ash

Room Tip: has avis and budget return on site
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 21, 2013

This hotel was comfortable, clean, and convenient. My kids had a great time in the small indoor pool--not a lap pool by any stretch (hexagonal?) but fun to play around in. I hear the water was warm, too. The beds were very comfy. Next time I would turn down the thermostat in the room a bit more. We had breakfast included in our package--the breakfast was generous and tasty. The service in the Dover bar where the breakfast buffet was offered was a little bit...reluctant, I would say, but nothing that stopped us from getting what we needed and enjoying our meal. The location of the hotel is very convenient to a couple of major arteries in the St Louis Park neighborhood and has some decent restaurants right nearby. The front desk staff was extremely friendly and helpful. We would definitely stay here again and have already recommended it to other family members.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix,AZ
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 18, 2013

Stayed in this hotel for five nights the second week of January. I'm a Hilton Diamond member, so I get a free breakfast. Second day I had to go get my own coffee, and the third day I had to go get my own juice and coffee. Buffet. Same people who were so helpful on Monday, were standing around and visiting with each other on Tuesday and Wednesday. Hotel staff and room were ok. Restaurant was actually ok, based on what other restaurants are in the area. Would stay here again.

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MinneapolisParkplace, Director of Food and Beverage at Doubletree by Hilton Hotel Minneapolis - Park Place, responded to this review, February 20, 2013
I would like to personally apologize for the inconsistency in service you experienced. As a traveler myself, I can imagine your frustration. Please know that your feedback is a very important tool we use here to continuously improve our service. I will be sure to raise your experience with our entire service team as a training exercise. Thank you for your feedback, we look forward to your next visit.

Warm Regards,

David Morabito
Director of Food and Beverage
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Columbia Heights, Minnesota, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2013

Rooms are clean, staff is helpful, cookies are yummy, experience is always first rate! Pillows are a little too fluffy but there were many to pile on top of one another. I stayed in a suite and loved that I had a fridge & microwave (you can ask for them in other rooms but it's based on a first-come/first serve basis). The vanity mirror was perfect so I could get close-up to do makeup, and I loved the mirrors on the closet which made dressing so much easier.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Minneapolis - Park Place

Address: 1500 Park Place Blvd, Minneapolis, MN 55416
Phone Number:
Location: United States > Minnesota > Minneapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Minneapolis
#15 Business Hotel in Minneapolis
#20 Romantic Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Minneapolis - Park Place 3.5*
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Minneapolis - Park Place is located less than four miles west of downtown Minneapolis (near St. Louis Park) to offer you the convenient access to downtown attractions with great guest amenities you won’t find at most downtown hotels like complimentary parking, indoor heated pool and complimentary in-room wireless. The Shops at West End across from the hotel also offers great dining, shopping and entertainment outlets. A variety of function space and banquet rooms are also available for your wedding, corporate meetings, or other special events. Whatever your purpose, let us make your visit to the Minneapolis area a memorable experience! ... more   less 
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Also Known As:
Doubletree Hotel Minneapolis
Doubletree Minneapolis
Minneapolis Doubletree

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