Hubby and I went away for the weekend and thought we were getting a great deal for a 4 star hotel and the price. We soon found out the star rating was not up to our standard and as to why it was cheaper than other hotels in the area. Nothing was stated on or reservation that we would be charged 18.00 a night for parking. We soon found that out. AND they wanted to charge us 9.95 A DAY for wireless internet in our room, but if we sat in the lobby we could use it for free - even McDonalds has free wifi! The manager gave us free wifi in our room because we complained about it. Everything going up to the room looked and felt like it was coated in a sheet of grime. Even the down button on our floor (7th) for the elevator was dirty for the 3 days we were there. The first night the room was so hot! We got up multiple times during the night to turn the heat down. Didn't help at all! We called down to the front desk the next morning and they told us how we could change the setting on the thermostat, so we did. Even hours later it was still hot. We called down again and they sent the maintenance man up for him to tell us the only solution is to open the window as it will get cooler as the day goes on. And this is considered a 4 star hotel?!?
Cheap toiletries, room was barely adequate. Not a 'destination'. To make more money places will skimp on the things that make a place enjoyable to stay at - and that is seen all over this hotel. We did go across the street to the Hyatt and played a game while we had wings (happy hour). I recommend to stay there or at the Hilton just down the street. I won't ever be back to this hotel when there are much better options just seconds/minutes away.
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- Also Known As:
- Minneapolis Millennium Hotel