The hotel decor is spare and modern style, which is more elegant and less "homey." I tend to prefer "homey", but I quite enjoyed my visit anyhow.
Stayed for three nights during a professional engagement. Room was clean,quiet, spacious and well equipped. The bed was quite comfortable, except for so many pillows I didn't know what to do with all of them. It's the fashion, I guess. I used the new iron and ironing board to touch up my clothes after unpacking with good results.
The desk staff was particularly helpful with directions and other advice, which was much appreciated by one who did not know his way around at all.
The hotel location is very convenient to the Convention Center, though I wasn't involved in a convention. It faces Nicolette St, at one end of the "Nicolette Mall." This is not a mall in the traditional sense, but a street that is closed to private cars starting just north of the hotel. Cars do cross the mall going east/west. There is also an elevated walkway that goes directly through individual buildings along the mall, making it easy to circulate even if rain or winter weather has arrived. The weather was tolerable in October, so I didn't use the walkway. There are MANY nice stores, restaurants, coffee shops and pubs within walking distance along the 10-12 block length of the Mall, and buses, if needed, run every few minutes. It appears that about one in four is a free bus; they are prominently marked. I typically saw an interval of 2-4 minutes for a bus or 6-12 minutes for a free one. The Nicolette Mall area area is clean, attractive, and well patrolled.
The computer in the business center was available, but after 15 minutes trying to print a boarding pass and continually encountering the "wait circle of death" I gave up on it. Could have been my own fault (new WIN version), but I have my doubts. The hotel charges for parking. If you're going anywhere in the downtown area by car, count on the chance of paying a redundant parking charge that adds up in a hurry. That makes the bus even more appealing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.