My wife and I arrived at the hotel 11:30 PM after enduring a 3 hour flight delay to find the only room available was a wheelchair accessible room with a single (twin?) bed. My wife would barely fi on the bed let alone my 6 foot 3 inch frame. We headed back to the front desk to find no room at the inn. A call to five other hotels found no vacancy. We asked about suites and were told no room. My wife started to get a bit punchy and loud and the night manager overheard and got involved.
After a few minutes we were told the Penthouse was our for the night but we would need to work with the front desk in the morning to move to a room with a king bed for the next three nights. We slept quickly in the rather larger suite and were at our conference by 7:30 AM.
Returning to the Front Desk at 5:30 PM we expected the worse but found we had a great room with a king bed as we reserved. A bit of a hassle at first but a good recovery.
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- Also Known As:
- Minneapolis Millennium Hotel