I stayed at this hotel for six days recently while attending a conference. It is right around the corner from the convention center, and well located. The hotel has recently been renovated - the rooms are attractively done, adequate sized bathrooms, comfortable but certainly not over-the-top. From start to finish, there were glitches in my stay. Checked in, asked for a very quiet room, went upstairs to fine that my room bordered on the elevator lobby. Went downstairs, asked for a quiet room, was reassigned to a connecting room, but told that no one would be occupying it so it wouldn't be a problem. Went to get a Diet Coke. Vending machine not hooked up yet. Checked out the guest laundry, washers and dryers not hooked up yet. Went out, came back, "Do Not Disturb" sign on the door of the connecting room. Called downstairs. Person at desk said it was always occupied by an employee of the hotel, and "blocked" in the reservation system, so that is why someone thought that no one would be there. Sat at desk to do some work and turned on TV. TV is on wall parallel to desk and fixed to the wall (you can't turn it), so you can't see the TV while you are working. Went to hang pants in closet. Safe is so high in closet that when you put pants on a hanger, they crumple against the top of the safe and wrinkle. I did get a call from the manager who apologized for all of the inconvenience. When I checked out, there were charges on my bill for internet access, which was supposed to be free with the conference rate. They agreed to take the charges off my bill. I would stay here again. It just seems as if they opened too quickly after the renovation without training the staff adequately or working out all the kinks.
- Also Known As:
- Minneapolis Millennium Hotel
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