I always like Residence Inn and this one did not disappoint. Its in a central downtown location on the Nicolet Mall so everything is very easy to get to and within walking distance. All staff members were friendly and helpful. Its also nice that the front desk has wine available since you cannot buy package liquor on Sunday. You need your keycard for front door, lobby bathrooms and elevator which sounds like a nuisance but is nice in that people can't wander in off the street and through the hotel. Pull out sleeper sofa was suprisingly comfortable. I would definitely recommend this hotel to anyone.