I have stayed at this hotel 10+ times in the last 5 years. Every single time the stay has been consistently above average. The word that comes to one's mind when reviewing this hotel is - convenience. It allows for flexibility across various dimensions, location being the primary one. The often over looked factor about a hotel is its security, I have always felt safe standing close to the doors of the Residence Inn, when a turn away you can encounter rowdy elements on the street.
Having stayed there multiple times, I can also vouch that the breakfast has remained a constant feature, that can be both a good and a bad thing. Menu choices are the same, month on month, year on year. Taste has also been good, consistently. The evening social is a little surprise package, can feed a hungry tummy at 5 pm.
There once was a disturbance in the next room at 2 am (party goers) and it was promptly attended to by the security guard. The rooms decor is a bit dull and unimaginative but very functional. I usually stock up the refrigerator for my week's (or two) stay from near by stores such as Target or Walgreens.
Food options are many during weekdays. On the weekend, the downtown crowd thins down, leaving one with few dining options.
The staff is always courteous, prompt and accessible. Great price point for business travelers, the rewards points are good too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your response to your stay with us, I appreciate your feedback! We hope that you feel comfortable and safe while you are with us, and I am happy to hear that we were able to accomplish that.
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I am glad that you were able to utilize our central location within many restaurants, stores, and other venues. We are lucky to be connected and near so many great local businesses.
Thank you for complimenting our Security guards and our response time. We want our guests to know that we are there to help.
If you ever need assistance to find open restaurants on the weekend, or would like us to grocery shop for you – please let us know. We would be more than happy to help you.
Thank you for being such a loyal guest, we definitely appreciate your business and that you choose us. We would enjoy having you back anytime!
Thank you and best wishes,
Front Office Supervisor
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.