As an SPG gold member, I am given lots of perks. Apparently my perks do not include a great checkin experience. The front desk person was just doing his job, No smiles, no banter. No greeting by name, no Thank You for loyalty. Very unlike the way I am greeted at a Carlson Property.
Another thing: In the middle of a sprawling city, I do not care about being given 2 bottled waters as a perk. I can drive to a gas station/store and pickup quality bottled Dasani water, if I please. If I am lazy I can drink from the tap or melt ice to get water. But SPG seems to think giving botted water is special.
I do however expect Free Wi-Fi, free parking and a free breakfast is nice. This is an older hotel, with an inviting lobby and well furnished, well appointed public areas. I was assigned a room close to the lounge.
Ok, so you have to go through the access controlled glass doors. As soon as you get the glass doors open the strong smell of chlorine hits you. All the rooms beyond the glass doors are overlooking the swimming pool. The chlorine smell is overpowering. The swimming pool is very busy, read: Very noisy. So forget about taking a nap in the room until the swimming pool closes. Room is definitely not quiet.
Room is well laidout and comfy. Also, Access to the lounge was very nice. Evening snacks were wonderful. Plus breakfast was very nice. So if you are a SPG gold member or higher, this Sheraton is a good value.
- Official Description (provided by the hotel):
- Conveniently located just outside of downtown Minneapolis, the Sheraton Minneapolis West Hotel is a source of familiar comfort, and has 5700 square feet of meeting and event space. ... more less
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- Also Known As:
- Sheraton Minnetonka
- Minnetonka Sheraton
- Sheraton Minneapolis