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Sheraton Minneapolis West Hotel: Traveler Reviews

3.5 of 5
12201 Ridgedale Drive, Minneapolis, MN 55305
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Sheraton Minneapolis West Hotel
Ranked #21 of 49 hotels in Minneapolis
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103 reviews from our community

    Trip type
Traveler rating
    42
    37
    17
    5
    2
Date Rating
Minneapolis, Minnesota
1 review
“Family reunion”
5 of 5 stars Reviewed February 26, 2013

Thanks to ALL the wonderful staff, my family had a wonderful annual reunion. We stayed pool side, reserving most of the rooms in the fitness center corner.
We went to the bar and enjoyed ourselves a little too much in hopes to make "bartender Doug" as uncomfortable as possible. Thanks, Doug.
I ate breakfast the next morning at the buffet. The variety kept everyone happy and the egg whites with mushrooms and spinach got me started off on the right foot after having such an unhealthy evening.
Next stop was the fitness center. While the rest of the family complained about their headaches, I put in a 5K and squashed it. Following the run up with a nice hot shower (water wasn't too soft), shave (shaving cream was compliments of the front desk) and a television show on the 36in flatscreen t.v. in the room.
You are all doing a great job. Hopefully we see you next year.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joseph C about Sheraton Minneapolis West Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil R, Manager at Sheraton Minneapolis West Hotel, responded to this review
March 18, 2013
Thank you for taking the time to write and communicate your stay regarding your stay at the Sheraton Minneapolis West. Your feedback is greatly appreciated and certainly a valuable aid in monitoring our performance. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
“Accommodating Staff, Great Stay”
4 of 5 stars Reviewed February 18, 2013 via mobile

Stayed here for a one night business stay in the area. Front desk staff were very friendly and accommodating for a few special needs requests. The room was clean and spacious but could use some updating of the bathroom cabinetry....not a deal breaker. The bed was very comfortable. Had breakfast downstairs where the service and food were above average. Overall an excellent value for the price. Would definitely stay here again.

Stayed February 2013, traveled on business
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Ask CheckingIn10 about Sheraton Minneapolis West Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil R, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review
March 18, 2013
We are very pleased you enjoyed your stay with us. Thank you for taking the time to write this review and point out some of the changes to our hotel since your last stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“superb”
5 of 5 stars Reviewed January 25, 2013

This place has lovely rooms, great pool, jacuzzi and workout room, located next to a big shopping mall. Great club room worth the upgrade. Beds are very comfortable. Staff was courteous and helpful. Big breakfast buffet in open area dining room.

Room Tip: it is worth it to get an upgrade to the club room for private computer use and television, snacks an...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask revgmb4689 about Sheraton Minneapolis West Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton M, Manager at Sheraton Minneapolis West Hotel, responded to this review
March 13, 2013
Thank you for the kind words. We are glad your stay went well. We hope we will see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roberts, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Family 'Staycation'”
5 of 5 stars Reviewed January 23, 2013

Very fun to stay and swim just to take a break from the cold! I used my Starwood points and found it very hard to believe that within Starwood, this hotel is rated a 2. The check-in was quick and efficient, our room was ready upon arrival, but most importantly, CLEAN, CLEAN, CLEAN! The entire hotel is beautifully decorated and the pool and whirlpool area is just the right size and water is just the right temp!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask StaceyWI about Sheraton Minneapolis West Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel”
5 of 5 stars Reviewed January 9, 2013

We stayed here for 6 nights over the holiday period while visiting friends and family. Staff were very friendly, the rooms were spacious and comfortable and the hotel itself was clean and very quiet. The breakfast buffet was plentiful, with a good variety of food on offer. Would definitely stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask gcjrdg about Sheraton Minneapolis West Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Minneapolis West Hotel

Also Known As:
Sheraton Minnetonka
Minnetonka Sheraton
Sheraton Minneapolis
Address: 12201 Ridgedale Drive, Minneapolis, MN 55305
Phone Number:
Region: United States > Minnesota > Minneapolis
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Minneapolis
#25 Business Hotels in Minneapolis
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Conveniently located just outside of downtown Minneapolis, the Sheraton Minneapolis West Hotel is a source of familiar comfort, and has 5700 square feet of meeting and event space. ... more   less 
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Sheraton Minneapolis West Hotel
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