I stayed at this hotel for a recent conference and really found it a pleasant surprise. When I had some confusion making my reservation about the corporate rate the staff was incredibly helpful and apologetic for what appeared to be a mutual misunderstanding.
When I arrived I like the fact they had a cool refreshing water urn--airplanes are quite dry. The front desk staff remembered the slight problem I had an upgraded me to their version of the concierge level. Very nice. Even without this club level access, I'm sure my stay would have been just an enjoyable (can you say that when you are attending a conference?) without that club access.
The design of the hotel was focused around a large atrium which made the place seen less boxy and just more open. Those long empty halls of the typical hotel can be exhausting so this was a welcome surprise. To be fair, I don't usually stay at Sheratons so I don't know how typical this is of their average design.
I did not partake of any of the in house dining options, save for the light appetizers and snacks in the Club level room. I loved the fact they had a do it yourself espresso machine so I could make myself a quad shot latte late at night as I prepared my remarks for the conference. Nearby and within walking distance were dozens of options but beware the mosquitoes in the summer there.
One of the really nice options I liked was the ability to decline housekeeping services in exchange for additional loyalty points or a $5.00 voucher to use in the bar. Smart way of rewarding environmentalism and saving money. I never make my bed at home and I was only staying for two nights so I decided I could leave my room messy.
The wifi was actually quite good in spite of a somewhat full hotel and the workout facility was exceptionally good for a hotel. A nice selection of cardio, universal and free weights.
My only complaint--no complimentary Wall Street Journal. Typically at a business hotel that's to be expected. USA Today is pretty much a staple at any hotel but at the concierge level I was kinda disappointed. Oh well!
- Official Description (provided by the hotel):
- Conveniently located just outside of downtown Minneapolis, the Sheraton Minneapolis West Hotel is a source of familiar comfort, and has 5700 square feet of meeting and event space. ... more less
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- Also Known As:
- Sheraton Minnetonka
- Minnetonka Sheraton
- Sheraton Minneapolis