We had a great hotel experience with a well appointed room that was clean and nicely furnished. The staff was friendly and helpful. The hotel is connected to the skyway and centrally located in the downtown district. I had one thing that I felt was sub-standard, but yet it was not significant enough to drop this hotel below five stars. When you arrive at the hotel, they have an extremely small drop off area to the side of the hotel. Upon leaving, we had to load and enter our vehicle that had been parked by the valet in the first lane of traffic. Here is the solution; self park you vehicle and load and unload from the garage located right below the hotel.