Frankly, we were only in town for one night to see a show, and the idea was to book cheap and close to the venue. Although certainly intrigued by all the high ratings, this one we booked simply for convenience. I suppose with expectations so low we were primed to be surprised, but that doesn't diminish the fact that this was a pretty flawless hotel experience. They knew it was our anniversary, and everybody we came into contact with mentioned it -- they also added a few little perks that, if nothing else, proved their attentiveness. The building itself was clean and not "chainy," really the definition of a "nice" facility. Our suite was cozy (in a good way), and practically arranged. A small example: each potential area where a soap bar might be needed (sink, shower, tub) had one of its own. So often there's just one for the whole bathroom, right? I also never saw a check-in/concierge station unmanned, and it was smiles all around. Valet parking was relatively cheap and fast, and the restaurant/bar on site is much, much better than it has to be. Bottom line, this hotel is right in the middle of everything happening in downtown Minneapolis, it's cheaper than the boutique hotels in the area, and it delivers on all fronts. It's not an avant-garde, five-star adventure and it isn't claiming to be, but if you want the rock solid definition of a well-rounded, versatile, four-star venue, this is your ticket.