I'm a frequent traveler to Mpls. and have stayed at this hotel multiple times because of the location. The renovation greatly improved the look in the lobby and rooms; the hallways still look dreary. Unfortunately, the problems noted in earlier reviews (and recognized by management in the online response as needing work) have not been addressed. My husband and I were out of the room all day and came back at 4 PM to shower and take a quick nap only to find that the room hadn't been cleaned. We were told that the hotel was full and that housekeeping was working on the rooms for the guests who were checking in. What are we, chopped liver? We saw very few housekeeping staff on the premises during our stay -- seems like they are trying to contain costs after an expensive renovation. And when we returned to the room at 11 PM there was a note with an apology and offer for one free drink or dessert (to split between the two of us?) -- the last thing we wanted.
Other annoyances: TV loses its signal every few minutes, bad pillows, wi-fi only worked for one user in the room, daily parking fee.
While the hotel has definitely improved by the renovation, it is frustrating to see the same complaints repeated in these reviews.
- Official Description (provided by the hotel):
- The Commons Hotel is noted for being the only hotel located on the East Bank of the University of Minnesota, making it the perfect choice for accommodations when visiting the university. The Commons Hotel also offers 20,000 sq. feet of meeting flexible meeting space as well a Full-Service Restaurant and lounge, The Beacon Public House. ... more less
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- Also Known As:
- Radisson Minneapolis
- Minneapolis Radisson
- Radisson University Hotel Minneapolis