We have stayed here for years for weekend getaways. Our recent stay was fine but I expected to be blown away by the new renovation and really wasn't impressed. The service was fine, the room was fine and quite reasonable but if you're looking for that "wow factor" you'll need to look at some of the other downtown hotels. The loss of Oceanaire, the seafood restaurant, also caused this hotel to lose on its ranking. Oceanaire is still in town but in a completely new, fab location.