I stayed here for 5 days in order to go to a conference at the convention centre which is just 5 mins along the skyway (really handy as you don't need to think about the weather). This was my first stay at a Hyatt and I was pleasantly surprised by the experience, from start to finish all staff were very friendly and attentive. My room was modern and clean, with a large comfortable bed, work area, settee and nice bathroom. In particular the bathroom has some nice touches - great shower and a led lit mirror which also acts as a night light when turned off. I had a good breakfast at the restaurant which was cooked to order (there was a buffet option which I didn't try). The coffee shop was also good and offered a nice selection of pastries, cereals and healthy options.