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“Nice hotel” 3 of 5 stars
Review of Courtyard Minneapolis Downtown

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Courtyard Minneapolis Downtown
3.0 of 5 Hotel   |   1500 Washington Avenue South, Minneapolis, MN 55454 (Formerly Hotel Minneapolis Metrodome)   |  
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Ranked #18 of 48 Hotels in Minneapolis
West Springfield, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice hotel”
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for work. I'll be coming back to Minneapolis quite a bit over the next three months and plan on staying here every time I'm out. The good location around town close to work a lot of stuff in the area. Hotel is clean. They have a decent restaurant on site only serves breakfast and dinner. Not a big menu but good they have good variety of foods. They only drawback is having to pay for parking each day that's kind of expensive so you have to factor that into the price of the hotel.

Stayed November 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard M, General Manager at Courtyard Minneapolis Downtown, responded to this review, yesterday
Thank you for taking the time to let us know how your recent stay with us was. I am glad to hear that our central location is a good fit for your travels and that you have enjoyed your experiences in our Bistro. The ramp adjacent to the hotel, while conveniently located for all of our guests to utilize, is owned by a third party and does have an additional fee associated with its use. I encourage you next time to look at our room packages as we do offer a parking package for a fraction of the price – promo-code PARK. We look forward to welcoming you back again soon!

Thank you,
Phil Johnson - General Manager
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66 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Sheboygan, WI
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This newly renovated, high rise hotel is very impressive. We thoroughly enjoyed our recent three-night stay. The overall experience here is more like that in a first rate Hyatt or Intercontinental than that of typical mid-tier Courtyards. In fact, we liked this hotel better than the Marriott City Center in downtown Minneapolis where we usually stay when in the area
One thing, however, as others have mentioned, this hotel is most definitely not in downtown Minneapolis. It is located on the edge of the University of Minnesota West Bank campus. A more accurate name would be “Courtyard by Marriott-University.”
It is also near the U of M Children’s Hospital. Downtown is on the other side of Interstate 35W, more than walking distance away. There is a Green Line light rail station a block or so from the hotel. Nicollet Mall station is 3 stops to the west, Target Field 5 stops. Connections can be made at either downtown stop with the Blue Line that runs to the airport and the Mall of America.
As for the hotel, it was originally a Holiday Inn. A year or so ago, the Marriott company completely gutted the interior and rebuilt it. The room furnishings are top quality, as are the beds. Rooms on upper floors on the southwest side of the building look out over the beautiful downtown skyline and the construction site of the new football stadium. The public areas are beautiful, modern high fashion design. The lounge bar is popular and where a fine selection of breakfast items are available in the morning. Everyone we encountered from check in, to bartenders, to wait staff was friendly and professional.
This is now my first choice for future stays in the Twin Cities.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, SD
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on a Sat. night after a concert at the Target center. Was initially concerned that the distance would be too much compared to one of the more convenient downtown locations. Our weekend rate was around $175. Rates for the downtown hotels started at $300 and went up. Our thought was that a $10 UBER trip would far outweigh the extra cost associated with a more central location. This was the right to go. Save your money and take a 5 minute cab ride.

The location is central by a few restaurants and brew pubs, all within a 2 minute walk. This made eating convenient. There is also a Starbucks in the lobby which made the morning tolerable. The staff was very helpful and the room was a standard Courtyard room, a little more on the upscale side but nothing earth-shattering. Parking was convenient and the easy on/off from the Interstate 35 made getting around the city very easy when we did drive.

I love convenient locations but as long as Uber can get me places round trip for <$20, this hotel has now become by Downtown MSP hub.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sioux Falls, South Dakota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed here with my family. We had three rooms and the front desk was very accommodating to get our rooms close together. From the front desk to the waiters and waitresses working in the bar and market place they were all very helpful and friendly. A great place to stay!

  • Stayed October 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GLASTONBURY, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 18, 2014

I am Marriot Paltinum for the past few years and last month when i went to stay, i got a very horrible customer service by the frond desk especially the lady and i was told she was supervisor . First of all they gave false info about the room and and welcome gift suppose to get 1 item from the market or points but here they asked me if i need to have from Starbucks( which they have inside) and i had choose the Starbucks but i only realized it was a small coffer already they keep Starbucks coffee in the lounge and mis quoted to me.Also i was told i got upgraded to a nice room but not until i went and saw they gave a last room which was no good. Then changed it to a different one and other thing i found it was they have very old towels are used and they are ugly and dirty when i question they mentioned they will change, So when i had this service i immediately cancelled all my future resrvations b'cos i didn't like the service . Never go again.

Room Tip: Make sure you get the item from market or market not from the starbucks
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  • Stayed September 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard M, General Manager at Courtyard Minneapolis Downtown, responded to this review, October 20, 2014
I sincerely apologize that your recent stay was not at all satisfactory and appreciate your feedback. Superior customer service is the foundation to a memorable experience. Clearly we missed the mark there. I promise to share your feedback with my entire staff and will take immediate corrective steps to avoid having another guest experience what you experienced.

If you would like to discuss your experience further, please feel free to contact me directly. Once again, please accept my apology. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional experience when your travels bring you back to this area.

Sincerely,
Phil Johnson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 18, 2014

staff very good, reasonable food options & excellent amenities. Parking a bit odd, not to have a hotel entrance, but hotel mitigates issue well. Great views from the gym & indoor pool. Great choice if you need to be near the University.

Room Tip: ask for a view
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  • Stayed September 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 12, 2014

I stayed at the Courtyard for business for one night and had a good experience. The hotel is about 10 minutes by car from downtown Minneapolis and about 5-7 from the trendy Warehouse District.

The rooms were a nice size and very comfortable. The bistro in the hotel lobby had a great breakfast with Starbucks coffee. It was also very easy to get a taxi or Uber in the area.

The only negatives were the lighting in the bathroom was HORRIBLE. Don't even consider applying makeup there without probably a light from your phone to help. Also, the fitness center was lacking for a hotel of this size. Only 6 pieces of cardio equipment and one set of weights.

Stayed October 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Minneapolis Downtown

Address: 1500 Washington Avenue South, Minneapolis, MN 55454 (Formerly Hotel Minneapolis Metrodome)
Location: United States > Minnesota > Minneapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Minneapolis
#16 Romantic Hotel in Minneapolis
#29 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Minneapolis Downtown 3*
Number of rooms: 265
Official Description (provided by the hotel):
The Hotel Minneapolis Metrodome offers a convenient location and a memorable stay. Located on the edge of downtown and adjacent to the University of Minnesota means guests are close to everything great in Minneapolis. The hotel offers complimentary internet access and transportation service to the Metrodome light rail station and University of Minnesota campus. Guests can take in the view of downtown Minneapolis when exercising in the fitness center or unwinding in the heated indoor pool, hot tub or sauna located on the 14th floor. Whether you visit Minneapolis for business or vacation, stay comfortably at the Hotel Minneapolis Metrodome hotel. ... more   less 
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Also Known As:
Holiday Inn Minneapolis Metrodome Hotel Minneapolis
Minneapolis Holiday Inn

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