I am Marriot Paltinum for the past few years and last month when i went to stay, i got a very horrible customer service by the frond desk especially the lady and i was told she was supervisor . First of all they gave false info about the room and and welcome gift suppose to get 1 item from the market or points but here they asked me if i need to have from Starbucks( which they have inside) and i had choose the Starbucks but i only realized it was a small coffer already they keep Starbucks coffee in the lounge and mis quoted to me.Also i was told i got upgraded to a nice room but not until i went and saw they gave a last room which was no good. Then changed it to a different one and other thing i found it was they have very old towels are used and they are ugly and dirty when i question they mentioned they will change, So when i had this service i immediately cancelled all my future resrvations b'cos i didn't like the service . Never go again.
- Official Description (provided by the hotel):
- The Hotel Minneapolis Metrodome offers a convenient location and a memorable stay. Located on the edge of downtown and adjacent to the University of Minnesota means guests are close to everything great in Minneapolis. The hotel offers complimentary internet access and transportation service to the Metrodome light rail station and University of Minnesota campus. Guests can take in the view of downtown Minneapolis when exercising in the fitness center or unwinding in the heated indoor pool, hot tub or sauna located on the 14th floor. Whether you visit Minneapolis for business or vacation, stay comfortably at the Hotel Minneapolis Metrodome hotel. ... more less
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- Also Known As:
- Holiday Inn Minneapolis Metrodome Hotel Minneapolis
- Minneapolis Holiday Inn