This is the place to stay in downtown Minneapolis, It starts with Manager, Mike; very professional, personable and geniune. It was immediately obvious that he is an experience Innkeeper. It was very important to him that I enjoyed my stay. On one occasion, Mike picked me up from the Minneapolis Convention Center in his personal vehicle because the hotel's courtesy van was going to be busy with a large group of other guests at the hotel. All of the front desk employees were very professional and helpful, but also very personable. I enjoyed my conversations with Jeff and Nathan....very nice young men. The Hotel's restaurant was outstanding. The restaurant Manager was also incredibly personal and treated each customer as though they were the only patrons in the restaurant. The food was OUTSTANDING. One of the best meals I have ever had. It was not a regular menu item (but it should be). It was the restaurants monthly special and it was incredible. My room was clean, comfortable and the interior was modern and welcoming. I was there was for 3 nights and I completely appreciated every aspect of my stay at the Best Western Normandy. I would dare say it was every bit the quality of any 4 or 5 star resort I have ever stayed. Great hotel.....I look forward to staying there again in the near future.
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