We thought the hotel was breath taking from the minute we walked in the door. The staff was so nice from check in to check out! The staff was very helpful giving directions and helping us with things to do in the area. The pool was well kept and relaxing. The penthouse suite is where we stayed, and it was amazing in every way! It was great with kids to have the extra space for them to play and relax. Even though we stayed in the winter months we still used the balcony and really enjoyed the view and the extra space and the kids could play and enjoy the outdoors and give mom and dad some peace and quite. I would highly recommend the Westin the next time your in Minneapolis, you will not be disapointed!