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“Great Property!” 5 of 5 stars
Review of The Westin Minneapolis

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The Westin Minneapolis
4.0 of 5 Hotel   |   88 South 6th Street, Minneapolis, MN 55402-1114 (Downtown)   |  
Hotel amenities
Ranked #11 of 49 hotels in Minneapolis
GreenLeadersSilver level
Milwaukee, WI
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“Great Property!”
5 of 5 stars Reviewed November 5, 2013

I stayed here on business in October and really enjoyed it. I’m usually a Hilton person but Starwoods is winning me over with hotels like this.

The room was great – clean extremely comfortable bed, spacious and well furnished.

When you walk into the hotel the lobby, restaurant and bar area are located in a historical beautiful bank building. You really need to check it out.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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  • English first
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English first
Chicago, Illinois
1 review
3 of 5 stars Reviewed November 1, 2013 credit card Amex Card Member Review

Good hotel with a great lobby. The staff was very friendly and the location was good. The only issue is that the rooms are very small and our view was terrible. The stay was good overall, and depending on the price, I would stay again.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westinmpls, Manager at The Westin Minneapolis, responded to this review, November 8, 2013
Dear Jack J

Thank you for your review, I am very pleased to hear that you have enjoyed your recent stay with us. We are a registered historic building & a former bank so many of our room layouts vary. We hope you will join us again in one of our upgraded rooms for a different experience. Your loyalty to our hotel and your feedback on your experience is very important to us. We hope to welcome you back for your next stay! Thank you again for your review of our hotel on Trip Advisor

Warm Regards WmnGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, USA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2013 credit card Amex Card Member Review

The Westin is conveniently located in downtown, and reasonable close to attractions like the Guthrie Theatre. The former bank building boasts an impressive lobby which houses the bar and restaurant. Room layout was a little unusual with the desk right inside the door and the rest of the room down a short corridor, but it was clean and comfortable with the always-excellent Westin bed.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, California, USA
1 review
5 of 5 stars Reviewed October 28, 2013 credit card Amex Card Member Review

Pros: Room, location
cons:no view
They upgraded my room to a suite, but there is no good view, I guess this is because the city,maybe there is no great view at any hotels here. Other than that the hotel is great, a westin level.

Stayed September 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westinmpls, General Manager at The Westin Minneapolis, responded to this review, October 31, 2013
Dear Yu Z

Thank you for the great review, I am very pleased to hear that you have enjoyed your recent stay with us. Your loyalty to our hotel and your great feedback on your experience is very special. We are looking forward to having you back for your next stay!

Warm Regards
WmnGM
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Bangalore, India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 26, 2013 via mobile

A great property....and terrific SPG experience. The building itself was a bank till about a couple of decades back.

The rooms are spacious and beds very comfortable. The restaurant closes a bit early, but its got a good vibe when its open. Located in a beautiful neighbourhood, and close to a lot of commercial establishments, makes this place great one to stay. If u into using the fitness center, its quite nice with multifunction equipment and sufficiently large floor spaces.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westinmpls, General Manager at The Westin Minneapolis, responded to this review, October 31, 2013
Dear PS-2509,
Thank you for the great feedback in regards to your stay at our Westin. It is always very special when you hear the positive feedback from our regular Starwood guests. We hope to see you on your next visit to Minneapolis. Thank you also for your brand loyalty to Starwood!
Warm Regards
WmnGM
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Cincinnati, Ohio
Top Contributor
65 reviews 65 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 24, 2013

Westin continues to satisfy. Room was comfortable and of good size. Importantly to me it was quiet. The staff was very helpful. I called the desk about 6 or 7 times about various things within a short period of time and by the 4th time apologized to the (same person who answered the phone every time) gal answering the phone for being so high maintenance. Her response was "I'm here for you. I have nothing better to do right now than help you."

The breakfast, which is served in the lobby (of the old bank which the hotel took over) was good. The buffet was priced reasonably and the food was of good quality and variety. I highly recommend the facility.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 22, 2013

The reality of the historic bank building makes for a very odd hotel. The front desk is located to the side of the lobby space that is mostly given over to the restaurant. The staff is great, but the siting of the desk feels like an afterthought. As others have commented most rooms face a very tall building, we kept the curtains closed. Room was very user friendly with large workspace. However details were lacking, TV remote was dead, large ink stain on the sofa, room never made up for two guests, coffee not refilled. Also got to say I don't share the enthusiasm for the waterfall showerhead, you have to use the hand held shower if you don't want to get your hair wet. The first night I was thrilled with how quiet it was, but it turned out that was because there were no neighbors. Once a large group checked in the quiet ended and the soundproofing deficiencies became apparent. The location is great but this Westin just doesn't quite live up to the expectations of the brand.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westinmpls, General Manager at The Westin Minneapolis, responded to this review, October 31, 2013
Dear RainCityGal425,

On behalf of the entire staff at The Westin Minneapolis, I’d like to apologize for the inconveniences you experienced during your stay. Little details make a major difference to our guests. Unfortunately we failed to deliver the Westin experience you expected when choosing to stay with us. We appreciate your honest feedback as it only helps us see where we need to improve upon. I’d like to assure you that we have addressed your concerns with our entire Management Team and remain focused to ensure these issues don’t affect future guests.
Thank you
WmnGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Westin Minneapolis

Address: 88 South 6th Street, Minneapolis, MN 55402-1114
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Minneapolis
#5 Luxury Hotel in Minneapolis
#7 Family Hotel in Minneapolis
#9 Business Hotel in Minneapolis
#11 Romantic Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Minneapolis 4*
Official Description (provided by the hotel):
Transformed from Minneapolis's historic Farmers & Mechanics Bank building, The Westin Minneapolis will be your home to renewal in the Twin Cities. Located at the pulse of cosmopolitan Minneapolis, we are a short walk away from the best the city has to offer. ... more   less 
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Also Known As:
The Westin Minneapolis Hotel Minneapolis
Westin Minneapolis
Minneapolis Westin

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