My two friends and I stayed here on a Saturday night for a concert at the Target Center. We checked in around 5:15 PM, the front desk clerk asked what brought us there and when we told him it was a concert, he said, "To each their own." I found that to be off-putting and rude.
We then went to our room and found one king bed. We went down to the front desk to ask for a room with two beds, as we requested. We were told, by a different front desk clerk that because we booked through Expedia, we got whatever was left over and they had no rooms available with two beds. We then asked for a roll-away and he said they didn't have any. When we told him that we requested a room with two beds on Expedia, he said, "That's why it's so cheap." I didn't know what to say. At this point, we asked for extra bedding so someone could sleep on the chaise lounge. We never received this bedding.
When we returned from the concert, we asked the front desk about ordering food and they were less than helpful.
Positives- room was large, comfortable and clean. The bar staff was friendly and very helpful. The security officer was very helpful. Valet staff, no problem.
This is very close to the Target Center, so it's perfect for a concert or game, if you don't mind being judged and treated like a 2nd class citizen by the front desk staff.
- Official Description (provided by the hotel):
- Transformed from Minneapolis's historic Farmers & Mechanics Bank building, The Westin Minneapolis will be your home to renewal in the Twin Cities. Located at the pulse of cosmopolitan Minneapolis, we are a short walk away from the best the city has to offer. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Minneapolis Hotel Minneapolis
- Westin Minneapolis
- Minneapolis Westin