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“Great staff” 5 of 5 stars
Review of Sheraton Minneapolis Midtown Hotel

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Sheraton Minneapolis Midtown Hotel
3.5 of 5 Hotel   |   2901 Chicago Ave. South, Minneapolis, MN 55407   |  
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Ranked #26 of 49 hotels in Minneapolis
Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Great staff”
5 of 5 stars Reviewed September 7, 2010

Our extended family, ranging from ages 7 to 78, stayed for 5 days at this hotel for emergency medical reasons. The staff was one of the best and most helpful we have encountered in a hotel, even compared to other Sheraton hotels. The staff treat you very kindly and try to accommodate your needs as much as possible. Free internet, walkway to the hospital, green bike path, Global marketplace, shuttle service, restaurant serving good food, plus the gym and pool - all made for a good stay during a stressful time.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 people have reviewed this hotel

Traveler rating
    56
    47
    18
    5
    7
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
London, Canada
Top Contributor
61 reviews 61 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 18, 2010

This hotel is wonderful. The man at the front desk was very helpful and knowledgeable. Checkin was fast and efficient. The rooms are nicely set-up - each piece of furniture makes sense. The black-out curtains are great. Everything about the hotel is well-done.

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 30, 2010

The service at this hotel is second to none. We stayed here as it was close to a hospital my husband had surgery at. The staff treated us more like friends than hotel guests. They went above and beyond to help us get to and from the hospital, which meant so much since we were not familiar with the area. The rooms are beautiful and very clean. The beds are very comfortable. When we needed extra towels etc they arrived within 5 minutes of the request. Great service and really clean rooms can be hard to find sometimes, but not at this hotel. I will definately stay here again when in Minneapolis.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 16, 2010

Spent three nights here for a conference, and found it comfortable, quiet, and well-appointed. Staff were uniformly cheerful, pleasant and courteous, and went above and beyond -- particularly with regard to the shuttle service they provided to and from the conference. The location was good for transit (there's a bus loop right outside) -- frequent buses go to (and past) the Light Rail line which goes downtown, to the airport and beyond to the Mall of America. My room overlooked the bus loop, and the noise from it wasn't intrusive. Room service food was terrific, and arrived ahead of the estimated time; the hamburger I had in the in-house restaurant was also excellent. I liked the Sheraton's option of not having the room made up every day; I can make my own bed and don't need new towels or the toilet cleaned daily, and I appreciated the $5 in-house credit I received for each day I made up my own room. The bathroom had a huge shower stall (no bath) and was quite large in general, though it took me a bit to find the light switch -- located on the wall behind one of the doors -- without a light to find it! The desk ran almost the entire width of the room, which was great to spread my stuff out on.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2010

A colleague/friend and I stayed at the Sheraton Midtown to attend a conference in St. Paul. The double room was adequate for our needs. I think the photo of the room on the web site is accurate. The beds were comfortable and there is a good-sized workspace. Our room on the 3rd floor faced downtown and the bicycling path. It was clean and quiet.

The conference planners had arranged for the hotel to provide shuttle service to and from St. Paul. The hotel also provides shuttle service to and from locations within a 5 mile (I believe) radius so it was extremely easy to be able to get around the city for a bit of sight-seeing too. The driving staff was great!

The location is somewhat out of the way and the neighborhood maybe a bit iffy so, again, the shuttle service is a terrific bonus. The hotel is very close to a large, regional hospital so it seems to be a good location for people who wish to be nearby hospitalized family members. The hotel restaurant has a limited menu but the food is good with good-sized portions. Being connected to the Global Market is a plus as a variety of food is available there, as well as shopping and an upbeat atmosphere. This was a good place to eat/shop/spend time to avoid the inclement weather.

The pool/spa area was very clean and well maintained. I didn't use the exercise facility but it also looked clean and had a good variety of machines.

I would stay at this hotel again primarily because of the cleanliness and the staff.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison
Top Contributor
209 reviews 209 reviews
176 hotel reviews
Reviews in 116 cities Reviews in 116 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed March 2, 2010

Very nice hotel. Have stayed here twice now. I am not sure I am going to stay here again though. It is a nice place, but in the middle of a very run down area. There is a shipping dock behind the building, and trucks were loading in the middle of the night or something, which kept waking me up every 20 minutes or so, until about 2am.

Other than that a pretty nice place.

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
1 review
4 of 5 stars Reviewed February 18, 2010

Stayed here last weekend as we were travelling to Minneapolis for shopping and to attend a hockey game. The hotel is very nice and staff were quite polite and helpful.
Room was nice and clean and the facilities were all very nice as well. Just as good as I had expected. The actual location of the hotel seems a bit odd as it is not in the nicest of areas and there is really nothing of interest within a few blocks. However it is easy access to most of Minneapolis.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sheraton Minneapolis Midtown Hotel

Address: 2901 Chicago Ave. South, Minneapolis, MN 55407
Phone Number:
Location: United States > Minnesota > Minneapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Minneapolis
#21 Family Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Minneapolis Midtown Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Minneapolis Midtown Hotel is steps away from the Midtown Global Market, and also close to The Minneapolis Convention Center, Orchestra Hall, Target Center, the Metrodome and Target Field. ... more   less 
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Also Known As:
Sheraton Minneapolis
Minneapolis Sheraton

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