I've stayed here three times, and will likely stay here again - the location works out really good for me.
+ Decent Fitness Center - it's in the basement and was a pretty good experience.
+ Good breakfast/pub on the main level - very comfortable place for paid breakfast off the lobby and I've had good service there always
+ Other walk able area eating - the hotel is in the parking lot of an old Sears office building, and the ground floor of that building has been converted to an upscale food court of sorts
+ The room layout is good - a nice long desk across one end gives you plenty of horizontal surfaces to deposit your stuff
- Skip the club level. One of my stays was on the club level and the free breakfast setup on that level is pretty lame - a fancy coffee machine that takes a couple of minutes of churning to produce one cup, no waffles, a (very) small bowl of yogurt and pretty minimal fruit. I've had much better on club floors at other hotels.
- You will struggle to find the light switch in the bathroom. I don't know how many stays it takes to get used to where it is, but it's more than my three.
- The parking gate is wonky - it's supposed to work with your room key, but seemingly never does. Everybody seems to know it never works - I even had passing pedestrians yell at me when was trying to exit the parking lot - "hey, you have to tell them at the front desk you're leaving so they open it for you... it never works on it's own"
- The single comforter they provide on the bed is too heavy - you'll wake up sweating
- Parking lot is a bit small - on one of my stays the lot filled up. There's additional parking over the bridge next to the hotel, but it doesn't look near as safe or convenient as that in front of the hotel
- On one of my stays the room really had a bad smell - Room 323 - kinda like old socks or something (sorry for that mental picture). It seemed to be coming from the armoire , so maybe it was something related to the iron in there or wood stain or something, but it was very noticeable every time you'd enter the room.
- On one of my trips they checked me into a room that hadn't been cleaned (it was 4pm at the time). So had to go back to the lobby and kill 15 minutes....
SPG status doesn't seem to carry much sway at this hotel I'm (only) SPG Gold, so not too high in the chain, but have never received any acknowledgement or benefits associated with this - even the "separate check-in" isn't really separate or usable.
Free wireless thought the hotel seems to work well - no issues in the three different rooms I was in.
At 99 or 119, I'd recommend this hotel on it's own merits, but seems like I'm usually paying in the 159 to 209 range... because of the location, I pay it, but personally, I would try another hotel if the location wasn't a big factor
Don't pay extra for the club floor - the lounge and breakfast there is very spartan
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for your repeated stays at the Sheraton Minneapolis Midtown and for your detailed comments. We are fortunate so have such a large fitness facility. We will address your Club Level comments in our team meeting. Please say hello next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.