The hotel itself was fine, although it is NOT in Minneapolis, although it advertises itself as Minneapolis West. It is in St Louis Park, but almost all the way in Minnetonka, a goodly ways from Downtown Minneapolis.
The real reason for my rating is this. We checked out at 11am on a Sunday morning. On the way home, my husband realized he left a personalized 2 piece warmup from the College that he teaches at. We called the hotel by 1pm asking them to check the closet for it. They said they couldn't find it. We called back the next day to talk to the manager. He too said they couldn't find it and there was nothing they could do about it. We called one more time to see if it had turned up. It was too early for anyone else to have checked into the room when we called to report it , which means that one of the staff took it out of the closet and kept it. It was personalized with both his name and the name of the college. It shouldn't be too hard to identify. Heaven forbid someone would leave jewelry or electronics with no identifying marks.
I don't believe the manager couldn't have found out who was in the room and took it. Key cards are rather easy to track I believe. If you stay there make sure you check the room closely before you leave.
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- Also Known As:
- Marriott Minneapolis West Hotel Minneapolis
- Minneapolis Marriott